Food Service Supervisor - Subway

Global Partners LP; West Rutland (VT); On-site; USD 38,000 - 55,000; Full time

Job summary

A leading company in the convenience store sector seeks a Fresh Foods Supervisor to oversee deli operations. In this role, you will manage staff, ensure customer satisfaction, and maintain food safety standards. Ideal for candidates with a passion for food and experience in food service management.

Qualifications

• At least 2 years in a food management role, preferably in a fresh foods environment.
• Flexibility to work weekends and holidays.
• Serv-Safe certification preferred.

Responsibilities

• Manage department staff and achieve sales goals.
• Hire and onboard new team members.
• Engage with customers and provide excellent service.

Skills

Customer Service

Food Management

Communication Skills

Organization

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Job Description:

Global, with nearly 1,500 locations primarily in the Northeast, is one of the largest independent owners, suppliers, and operators of gasoline stations and convenience stores. Our brands include Alltown, Mr. Mike's, XtraMart, On the Run, and Fast Freddie's. Global is ranked No. 146 on the Fortune 500 list of America’s largest corporations. It is a publicly traded master limited partnership involved in midstream logistics and marketing, owning a vast terminal network for petroleum products and renewable fuels in the Northeast. Additionally, Global is a major distributor of gasoline, distillates, residual oil, and renewable fuels to wholesalers, retailers, and commercial customers in New England and New York.

We invite YOU to join Global and be part of our growing company. Discover where your future can lead and how we can support your career growth. Now is the time to apply!

Position: Fresh Foods Supervisor

The supervisor will oversee all activities of the deli/food service department, ensuring merchandising, sales, and customer service goals are met. The ideal candidate has at least 2 years of food service management experience and a passion for food and customer service.

Responsibilities include but are not limited to:

• Managing department staff, achieving goals, and communicating with store management and supervisors.
• Hiring, onboarding, and coaching new team members.
• Scheduling staff shifts.
• Engaging with customers positively, offering product information, and providing excellent service.
• Processing customer orders and ensuring satisfaction.
• Adhering to all food safety and sanitation regulations.
• Ordering supplies and maintaining stock levels.
• Overseeing food preparation and merchandising of deli items like entrees, fried foods, pizzas, salads, soups, sandwiches, roller grill items, beverages, and snacks.
• Displaying products per company guidelines and following recipes accurately.
• Rotating stock for quality and safety, controlling shrinkage.
• Receiving and auditing merchandise, managing inventory counts.
• Completing paperwork accurately and timely.
• Handling cash register transactions, ensuring correct pricing and weights.
• Maintaining cleanliness and organization of sales areas and storage.
• Ensuring safety procedures are followed.
• Performing additional duties as assigned.

Qualifications:

• High School Diploma or equivalent.
• At least 18 years old.
• Minimum of 2 years in a food management role, preferably in a fresh foods environment.
• Flexibility to work weekends, holidays, and evenings, and assist other locations.
• Reliable transportation and a valid driver’s license.
• Serv-Safe certification preferred.
• Passion for food and creativity.
• Professional and courteous communication skills.
• Ability to work efficiently with minimal supervision.
• Basic math skills and familiarity with POS systems.
• Ability to read labels, signage, and policies.
• Knowledge of deli ingredients and food safety practices.

Physical Requirements:

• Ability to lift up to 25 lbs occasionally.
• Reaching, bending, standing for long periods, and working in coolers/freezers.
• Dexterity to use knives, slicers, and other equipment.

We encourage applicants who may not meet every requirement to apply, as diversity and inclusion are valued. If you require accommodations during the application process, please contact our recruiting department at 781-891-4000.

Global Partners LP is an equal opportunity employer committed to diversity and inclusion.