Food Service Supervisor - Hampton University

Thompson Hospitality; Hampton (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Food Service Supervisor to lead cash operations and ensure the highest standards of food service. In this role, you will oversee the assembly and service of food, maintain sanitation, and supervise retail associates. Your leadership will be crucial in ensuring compliance with health regulations and achieving client satisfaction. This position offers a unique opportunity to contribute to business growth and foster a positive work environment while implementing innovative solutions. Join a team that values professionalism and teamwork in a dynamic and rewarding setting.

Qualifications

• Experience in food service management and cash operations.
• Strong understanding of health and safety regulations.

Responsibilities

• Supervise food service operations and ensure compliance with safety standards.
• Handle cash operations, including reporting and inventory management.
• Train and develop staff while maintaining high client satisfaction.

Skills

Cash Handling

Menu Planning

Staff Training

Customer Service

Health and Safety Compliance

Education

High School Diploma

Food Safety Certification

Job description

Responsibilities

Basic Function/Scope:

The Food Service Supervisor serves as a leader in cash operations, ensuring proper assembly and service of foods, maintaining sanitation and safety of service and utility areas, and supervising retail associates.

Essential Functions:

• Handle cash properly and complete daily, weekly, and monthly reports, including inventory, cash, and production reports.
• Assist with menu planning and ordering using company programs.
• Participate in hiring and training of associates; develop work schedules.
• Ensure compliance with health and safety regulations and company policies concerning food, safety, and loss prevention.

Client and Customer Satisfaction/Relations:

• Maintain high client satisfaction to ensure account retention.
• Ensure adherence to client contracts.
• Follow up on surveys from customers, clients, and associates.
• Create and maintain a special events calendar weekly and monthly.

Program Quality and Standards:

• Ensure compliance with company standards.
• Provide positive feedback to staff for successful program implementation.
• Meet all quality and service standards and regulatory requirements.
• Encourage innovation within standards.

Business Growth and Marketing:

• Implement and adhere to marketing programs.
• Identify new sales opportunities and revenue streams.
• Achieve financial goals and control expenses.
• Ensure accurate and timely financial reporting.
• Manage staffing and productivity for cash operations.
• Monitor cash control processes and conduct semi-annual contribution analyses.

Leadership and Managerial Skills:

• Promote company culture and values.
• Communicate effectively with customers and staff.
• Practice Management by Walking Around to stay connected with staff and clients.
• Foster teamwork and represent the company professionally and ethically.