Food Service Supervisor- Concessions Citi Field Home of the New York Mets

Aramark; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Hourly Supervisor to enhance operational profitability while ensuring exceptional customer service and safety standards. This role involves supervising staff, managing costs, and implementing strategies for customer satisfaction. The ideal candidate will have a strong background in team management and operational efficiency, with a commitment to maintaining high-quality service. Join a forward-thinking company that values employee development and offers a dynamic work environment where your contributions can make a significant impact.

Qualifications

• 3-5 years of relevant experience in a supervisory role.
• Current certifications as needed for the position.

Responsibilities

• Supervise daily staffing levels and control labor costs.
• Implement strategies to achieve customer satisfaction goals.
• Ensure compliance with safety and sanitation standards.

Skills

Customer Service

Team Management

Cost Control

Operational Efficiency

Education

Relevant Certifications

Job description

Job Description

The Hourly Supervisor is responsible for improving the profitability of Operations. This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.

COMPENSATION: The hourly rate for this position ranges from $25.00 to $25.00, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

Job Responsibilities

1. Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
2. Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
3. Audits service and quality on a regular basis.
4. Adheres to all standards and established tracking procedures daily.
5. Develops and implements strategies to achieve customer satisfaction goals.
6. Supervises teamwork and service on a regular basis.
7. Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
8. Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
9. Assists in annual employee reviews and supervises interim performance issues.
10. Supervises accurate adherence to Aramark's time and attendance procedures.
11. Ensures staffing level consistent with established guidelines and makes daily adjustments based on business needs.
12. All employees to be trained according to company standards for safety, health, and sanitation procedures.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

1. Must have 3-5 years of relevant experience.
2. Current Certifications as needed.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram, and Twitter.