Food Service Supervisor

CW Resources, Inc.; Groton (CT); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Sick Time

Paid Holidays

Job summary

CW Resources, Inc. is seeking a dependable Mess Attendant Supervisor in Groton, CT. This working supervisor role leads by example, trains team members, and performs hands-on duties to assure a clean, safe, and efficient dining environment.

Responsibilities include supervising Attendants, enforcing sanitation and PPE protocols, coordinating with kitchen staff, and maintaining organized service areas throughout shifts.

Qualifications

• Experience leading small teams in food service, custodial, or galley operations.
• Hands-on supervision with the ability to train and guide staff.
• Knowledge of sanitation, safety, and PPE requirements.

Responsibilities

• Provide hands-on leadership and coaching to Mess Attendants during shifts.
• Set expectations, monitor performance, and promote a positive team environment.
• Ensure sanitation standards and PPE use are followed.
• Operate and oversee dishwashing equipment to sanitize dishware.
• Assist with inventory checks and coordination with kitchen staff.
• Maintain clean, organized work areas and service zones.

Skills

Hands-on leadership

Coaching

Team leadership

Safety protocols

Sanitation

PPE usage

Communication

Inventory checks

Tools

Commercial dishwashing equipment

Job description

450
446 Thresher Ave
Groton, CT 06340, USA

• Schedule: Tuesday through Friday, 2:00 PM to 8:00 PM.

We’re seeking a dependable, mission-driven Mess Attendant Supervisor to help support and guide daily galley operations. This is a working supervisor role —meaning you will lead by example, train team members, and perform hands‑on duties to ensure a clean, safe, and efficient dining environment.

• Provide hands‑on leadership, coaching, and support to Mess Attendants throughout the shift.
• Set clear expectations, reinforce performance standards, and promote a positive team environment.
• Monitor team output to ensure quality, safety, and sanitation protocols are consistently followed.
• Identify safety concerns, ensure proper use of PPE, and report issues to the Project Manager.
• Operate and oversee commercial dishwashing equipment to ensure proper sanitation of dishware and utensils.
• Direct and assist with manual scrubbing and sanitizing of cookware in accordance with health and safety standards.
• Support front‑of‑house operations, including dining area resets, trash removal, and maintaining cleanliness across service zones.
• Ensure all work areas, storage spaces, and equipment are clean, organized, and ready for the next shift.
• Verify completion of daily tasks and ensure supplies are properly secured.
• Assist with inventory checks, supply distribution, and coordination with kitchen staff as needed.
• Maintain a safe working environment by following all sanitation, safety, and food‑handling procedures.

What You'll Need to be Successful:

• Minimum 2 years of experience in food service, custodial, or galley operations.
• Minimum of 1 year of experience working in a lead, supervisory, or team‑support role.
• Experience working in a high-volume dining facility performing sanitation and front‑of‑house support duties.
• Experience operating commercial dishwashing equipment and managing sanitation tasks.
• Knowledge of commercial dishwashing equipment and sanitation procedures.
• Valid Real ID.
• Must be able to obtain and maintain government base access.

Bonus If You Have These Skills:

• Experience working in military dining facilities, industrial kitchens, or high‑volume food service operations.
• Familiarity with safety protocols, PPE requirements, and hazard reporting.
• Dependable, punctual, and team‑oriented with a strong work ethic.
• Strong communication and organizational skills; able to follow orders and relay updates to the Project Manager.
• Ability to maintain composure and professionalism during busy or challenging periods.

Why You'll Love This Job:

• You’ll be part of a mission‑driven team that values your hard work and helps you grow.
• Access to an Employee Wellness Coordinator and robust wellness program that support your health and work‑life balance.
• Opportunities for advancement—grow your career with us!

Explore Our Generous Benefits Package:

• Employer Sponsored Benefits Offered:
  • Insurance - Medical & Dental
  • Vision - (Voluntary Benefit)
  • Telemedicine
  • Retirement Plan & Match Options
  • Short Term Disability
  • Life Insurance
  • Paid Holidays & Vacation
  • Sick Time

Physical & Environmental Demands:

• Ability to lift and carry up to 40 pounds regularly.
• Must be able to stand and walk for long periods, often on hard or slippery surfaces.
• Frequent use of hands and arms for cleaning, lifting, and handling kitchen equipment.
• Requires bending, kneeling, and reaching to complete routine tasks.
• Exposure to hot surfaces, steam, and dishwashing equipment, with occasional work in cold areas like refrigerators or freezers.
• Work environment may be noisy due to equipment and kitchen activity.
• Floors may be wet or humid—non‑slip footwear may be required for safety.
• Regular use of cleaning chemicals; proper PPE such as gloves and aprons must be worn.
• Good vision, hearing, and hand coordination are needed for safe and efficient work.
• Reasonable accommodations can be provided.

We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

Company Overview: CW Resources, a part of CW Group, is a national non‑profit organization that has been delivering mission‑driven, high‑quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency Disclaimer: We are committed to pay transparency. Compensation for this role is determined in good faith and based on job‑related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Motivations

Required

Goal Completion

Inspired to perform well by the completion of tasks

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

High School or better.

Preferred

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.