Food Service Shift Lead

MFA Oil Company; Moberly (MO); On-site; USD 29,000 - 42,000; Full time

Job summary

MFA Petroleum Company is seeking a Break Time Food Service Shift Lead to assist in managing Break Time Convenience Store food service programs. You will ensure food safety, cleanliness, and adherence to policies while leading a shift and supporting daily operations.

Responsibilities include customer service, merchandising, food preparation, inventory and equipment management, plus supervising and training staff. Must be 18+, flexible, and able to pass background checks and ServeSafe criteria.

Qualifications

• 18 years of age or older.
• Flexible availability including all shifts, weekends and holidays.
• Reliable transportation to work.
• Attend food safety training and obtain a Food Handler’s Card or equivalent certifications.
• ServeSafe certified or able to complete course and pass test.
• Perform mathematical calculations to make change and complete shift reports.
• Learn new concepts and operate computer and office devices.
• Perform duties with accuracy and minimal supervision.
• Physical ability to handle products in cooler/freezer temperatures.
• Able to stand up to nine hours per shift and lift up to 50 pounds.
• Speak/read/write English to communicate with customers and coworkers.
• Successful pre-employment background check and drug test.
• Legal authorization to work in the United States.

Responsibilities

• Greet and thank customers, provide fast and friendly service, and handle complaints.
• Promote sales using suggestive selling techniques.
• Follow recipes and guidelines for food preparation and monitor temperatures and inventory.
• Maintain cleanliness and proper display and storage of products.
• Assist in managing store operations, profitability, and staff training.
• Communicate with customers, vendors, and management as needed.
• Train new employees on policies and procedures.
• Utilize store technology and perform shift reports and math calculations.

Skills

Customer service

Merchandising

Food prep

Clean environment

Supervision

Communication

Teamwork

Tech literacy

Education

High school diploma or GED

ServeSafe certification

Tools

POS systems

Labeling system

Computers

Job description

Overview Break Time Food Service Shift Leads assist in the management and operations of Break Time Convenience Store Food Service Programs. This first step into management enforces high standards for food preparation, cleanliness, and all company policies and procedures to ensure proper and efficient operation during scheduled shift. Shift Leads are energetic team members who believe it only takes a moment to make your day better.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Working with customers— Consistently and courteously greet and thank each customer and provide fast and friendly customer service; handle complaints quickly and courteously; conduct accurate and efficient transactions
• Merchandising and sales— Promote sales using suggestive selling techniques
• Food preparation— Follow guidelines, recipes, and job aides for proper preparation and execution of all food service programs; monitor the consistent and timely inspection of products for correct time and temperatures, cleanliness, rotation, portioning, and pricing; utilize ovens, roller grill, fryer, and other kitchen tools in preparation and presentation of food items; maintain appropriate food service inventory levels; monitor duty checklists to address the food service needs for each shift; in coordination with the Food Service Manager, order authorized products from approved sources; ensure products are properly received, rotated, and stored
• Maintaining a clean environment— Ensure equipment, dishes, and food service areas are properly cleaned and maintained; follow and enforce standards for quality, service, cleanliness, food safety, proper product display, and storage; always clean the store when time allows
• Supervising— Assist in managing the operations of food service programs including profitability and expense control; train and oversee employees on prep and execution of food service programs
• Communication— Maintain timely and professional communication with customers, vendors, other employees, and management as it relates to all aspects of the store operations
• Working closely with management— Provide input for performance evaluations and recommend employee actions, i.e. counseling, disciplinary action, or termination to the Store Manager; help train new employees on company policies and procedures; perform loss control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, merchandise sales, etc.; remain alert and properly report concerns
• Teamwork— Work as a team to adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations
• Working with technology— Utilize the store’s technology including point of sale systems, product labeling system, desktop and laptop computers and hand-held devices; perform mathematical calculations to make change, complete shift reports, and count product

All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

• 18 years of age or older
• Flexible availability which may include all shifts, weekends, and holidays
• Reliable transportation to work
• Ability and willingness to attend adequate food safety training and obtain a Food Handler’s Card or equivalent certifications
• ServeSafe certified or able to complete course and pass test as administered by a Break Time ServeSafe proctor
• Ability to perform mathematical calculations in order to make change, complete shift reports, and account for numbers of products during vendor check-in
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery
• Ability to perform assigned duties with accuracy and minimal supervision
• Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees
• Physical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds
• Ability to remain in a standing position for up to nine hours per shift
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products
• Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors
• Ability to meet Company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States

Preferred Skills

• High school diploma or GED equivalent
• Prior food service experience