Food Service Manager

MFA Oil; Fulton (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Profit sharing

Healthcare benefits

Job summary

MFA Oil is seeking a Food Service Manager to oversee daily operations, ensuring profitability, inventory management, and customer service quality. The role requires effective leadership, staff training, and adherence to food safety standards.

Ideal candidates will possess strong customer service skills, a high school diploma, and the ability to work flexible shifts. Benefits include competitive wages, paid time off, and potential for profit sharing.

Qualifications

• 18 years of age or older.
• Ability to attend food safety training and obtain a Food Handler’s Card.
• Physical ability to lift or move items up to 50 pounds.

Responsibilities

• Oversee the day-to-day operations of food service programs.
• Manage profitability and expense control for food service.
• Train and oversee employees on food preparation and safety.

Skills

Customer service skills

Food safety knowledge

Team leadership

Mathematical calculations

Education

High school diploma or GED equivalent

Tools

POS systems

Computers

Job description

Overview

Break Time Food Service Managers oversee the day‑to‑day operations of the formal food service programs, including sales profitability, expense control, waste control, inventory, labor control, and customer service. Food Service Managers are energetic leaders who believe it only takes a moment to make your day better.

MFA Petroleum Company is an Equal Opportunity/Drug‑Free Employer.

Responsibilities

• Working with customers – Consistently and courteously greet and thank each customer and provide fast and friendly service; handle complaints quickly; conduct accurate and efficient transactions.
• Merchandising and sales – Promote sales using suggestive selling techniques.
• Food preparation – Follow guidelines, recipes, and job aids for proper preparation and execution of all food service programs; monitor inspection of products for correct temperature, cleanliness, rotation, portioning, and pricing; use ovens, grill, fryer, and other kitchen tools; maintain inventory levels; develop duty checklists; order authorized products; ensure proper receipt, rotation, and storage.
• Operations and cleanliness – Ensure equipment, dishes, and food service areas are clean and maintained; contact vendors for servicing; enforce quality, service, cleanliness, food safety, and proper product display and storage standards.
• Supervising – Manage operations of store food service programs, including profitability and expense control; train and oversee employees on prep and execution; maintain labor schedules; ensure employees receive adequate food safety training.
• Communication – Maintain timely and professional communication with customers, vendors, employees, and management regarding store operations.
• Working closely with management – Provide input for performance evaluations; recommend employee actions; help train new employees on policies; perform loss control functions related to cash handling, lottery sales, food waste, and merchandise sales; report concerns.
• Teamwork – Assist with recruiting, training, coaching, and developing a team that meets customer needs; exhibit professionalism; create a positive work culture and promote teamwork.
• Working with technology – Utilize POS systems, product labeling system, computers, and handheld devices; perform calculations for change, shift reports, and inventory counts; maintain electronic records for all food service programs.
• All MFA Oil employees must adhere to company policies and procedures.

Job Requirements

• 18 years of age or older
• Flexible availability, including all shifts, weekends, and holidays
• Works well individually and in leading a team
• Ability and willingness to attend food safety training and obtain a Food Handler’s Card or equivalent
• ServeSafe certified or able to complete course and pass test as administered by a Break Time ServeSafe proctor
• Ability to perform duties with accuracy and minimal supervision
• Physical ability to move and position products in cooler (≤30°F) for up to one hour and in freezer (0°F)
• Physical ability to lift or move items up to 50 pounds and retrieve supplies from occupied spaces
• Ability to stand for up to nine hours per shift
• Ability to perform mathematical calculations for change, shift reports, and inventory counts
• Ability to learn new concepts, use technical materials, and consistently operate computer and office productivity machinery
• Willingness to ascend and descend ladders when necessary
• Ability to visually observe and inspect items and environment for safety and job responsibilities
• Proficient in speaking, reading, writing, and understanding English
• Pass a background check and drug test
• Legal authorization to work in the United States

Preferred Skills

• High school diploma or GED equivalent
• Prior food service experience

Benefits

Our benefits are designed to invest in you! We offer a comprehensive benefits structure for variable‑hour positions including competitive wages; paid time off and company holidays; opportunity for eligible employees to share in company success through profit sharing and/or performance incentives; and an employee assistance program. Employees have access to healthcare benefits once eligibility criteria are met.