Food Service - Production Coordinator/Sous Chef

10 Nationwide Children's Hospital; Columbus (OH); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

Nationwide Children's Hospital is seeking a patient-focused supervisor for its Nutrition Services team. You will coordinate tray line and call center operations, oversee formula room activities, and ensure compliance with sanitation and safety standards throughout the department.

You will also participate in staff training, scheduling, and quality improvement initiatives to support excellent patient care. The role requires at least a high school diploma, CDM coursework or enrollment in a related

Formación

• High School Diploma or equivalent required; CDM course completion preferred.
• Certification in Food Protection or plans to certify within one year of hire.
• One year of hospital/clinic nutrition services experience preferred; strong supervisory capabilities required.

Responsabilidades

• Direct and coordinate activities of tray line, call center, room service ambassadors and formula room staff.
• Assist in interviewing and hire recommendations for area manager.
• Train new employees; conduct performance evaluations.
• Provide commendations and disciplinary actions as needed.
• Supervise tray service to ensure quality and safety standards.
• Adjust schedules to cover absences and shift needs.
• Back up for other positions as required.
• Ensure adherence to food handling, sanitation, and safety standards per state and internal policies.
• Ensure equipment and par levels are maintained; monitor daily operations.
• Communicate with patients/families and staff to meet nutrition service needs.
• Participate in quality improvement activities and system updates.
• Collaborate with Nutrition Services and Clinical Staff on policies and procedures.

Conocimientos

Food service supervision

Staff training

Interpersonal skills

Communication skills

Nutrition knowledge

Clinical computer systems

Quality assurance

Regulatory compliance

Educación

High School Diploma

Certified Dietary Manager

Dietetics or Hospitality Management program

Herramientas

CBORD FSS

CBORD NSS

CBORD RSS

Descripción del empleo

Overview: Job Description Summary

Performs technical and supervision duties, depending on shift and hours worked. Coordinates patient food service in the clinical areas, the call center, formula room, and room service line (ensures accuracy of patient food service, prepares formulas, and provides meals directly to patients). Oversees employees on the tray line, call center, room service ambassador, formula preparation, and CBORD Information Systems: FSS, NSS, and RSS. Monitors quality and quantity of food served, ensures equipment maintenance, and adheres to established sanitation standards.

Job Description: Essential Functions

• Directs and coordinates activities of employees on the tray line, call center, room service ambassadors and formula room.
• Assists in the interviewing of job candidates and makes hire recommendations to the area manager.
• Trains new employees and provides input on probationary and annual performance evaluations.
• Initiates and prepares commendations and reprimands for disciplinary action.
• Supervises patient tray service to ensure compliance with quality standards.
• Adjusts schedule as needed to cover absences.
• Modify work assignments and reassign work as needed to make sure work meets standards for quality, timeliness, and cost-effectiveness regardless of staff shortages.
• Serves as backup for any positions as necessary.
• Ensures employee adherence to food handling, sanitation, and safety standards established by the Ohio Department of Health, JC, OSHA, and the Nutrition Services Department.
• Inspects tray line, unit kitchens to ensure establish par levels are maintained, formula room, call center, and ware washing areas in the patient food area on a daily basis to ensure safety standards are met and equipment operates properly.
• Uses equipment such as personal computers, printers and telecommunications equipment with high degree of skill.
• Participates in departmental information upgrades and changes pertaining to quality including assisting with documentation and evaluation of continuous quality improvement activities and follow-up.
• Collaborates with Nutrition Services and Clinical Staff to understand policies and procedures to meet expectations and outcomes.
• Communicates with patients and families to obtain information and/or provide assistance during tray service delivery and menu selection.
• Performs various clerical duties related to clinical area and call center.
• Participates in continuing education activities to maintain and enhance knowledge of current practices in Nutrition Services.

Education Requirement

High School Graduate or equivalent and completion of a Certified Dietary Manager course OR enrollment in a college program in Dietetics or Hospitality Management OR an equivalent combination of education and experience.

Certifications

Certified in food protection, or become certified within one year of the date of hire.

Skills

• Basic and broad knowledge of medical, nutritional, and accounting terminologies
• labor laws
• employee management
• Analytical ability necessary to resolve problems that may arise during the shift
• Skill in operating computers and various food preparation/kitchen equipment/formula room (e.g., ovens, dishwashing machines, autoclave)
• Interpersonal skills necessary to work with department staff, NCH nursing staff and other hospital employees, patients and their families
• Oral and written communication skills required to prepare reports, and to interact with patients and their families regarding nutrition-related issues
• Ability to manage multiple areas and projects/priorities simultaneously and to effectively maintain multiple reporting relationships
• Competency in clinical computer systems and applications desired
• Demonstrates the ability to plan, organize, gather, integrate, evaluate and report data for systems enhancements
• Demonstrates the ability to work with health care personnel in a variety of settings
• Understands the information system needs of Nutrition Services in relation to customer expectations and product delivery
• Understand the relationship of Diet Office System in complex IS environment

Experience

One year of Food Service experience, required. One year of experience in a hospital or nursing home nutrition services department setting, preferred.

Physical Requirements

OCCASIONALLY: Bend/twist, Climb stairs/ladder, Communicable Diseases and/or Pathogens, Lifting / Carrying: 21-40 lbs, Sitting, Squat/kneel

FREQUENTLY: Chemicals/Medications, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 26-40 lbs, Reaching above shoulder

CONTINUOUSLY: Audible speech, Color vision, Depth perception, Hearing acuity, Lifting / Carrying: 0-10 lbs, Pushing / Pulling: 0-25 lbs, Repetitive hand/arm use, Seeing - Far/near, Standing, Walking

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision.

EOE M/F/Disability/Vet

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We're 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children's Hospital. A Place to Be Proud.