Food Service Manager - Subway

Global Partners LP; Colchester (VT); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in the food service industry is seeking a Food Service Manager to oversee operations in a fast-paced environment. This role involves managing food service programs, training staff, ensuring guest satisfaction, and achieving profitability goals. Candidates should be enthusiastic, team-oriented, and possess strong management experience, particularly in fresh food settings.

Benefits

Competitive salaries and growth opportunities

Health + Wellness benefits including Medical, Dental, Vision, and Life Insurance

401k plan with matching

Tuition reimbursement after 6 months of service

Qualifications

• 2+ years of management experience in a fresh foods environment preferred.
• Experience in staff training and performance management.
• Flexibility to work various shifts including weekends and holidays.

Responsibilities

• Manage all food service operations in compliance with guidelines.
• Ensure guest satisfaction and handle complaints.
• Oversee training and development of food service associates.

Skills

Communication

Guest service

Critical thinking

Organizational skills

Problem solving

Education

High school diploma or GED

Job description

Job Description:

Global Partner’s subsidiaries, Subway, an American Fast Food Franchise store that primarily sells sandwiches, is looking for a Food Service Manager. The FSM is responsible for managing all aspects of the food service and beverage operation.

For over 90 years, Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners, we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you the opportunities to push your career to the next level.

The Types of “Energy” You Bring -

• You can work well individually as well as in a team environment.
• You have excellent oral and written communication skills.
• You have exceptional guest service skills.
• You can work with little or no supervision.
• You are detail oriented and have superior organizational skills.
• You apply critical thinking skills in all situations.
• You apply root cause techniques in order to solve problems.
• You can handle multiple projects simultaneously and independently.
• You are a proven self-starter with demonstrated ability to make decisions.

“Gauges” of Responsibility –

• Responsible for the efficient execution of all food service programs in compliance with corporate and regulatory guidelines and supporting the Store Manager.
• Responsible for selection, development, and training of all associates in the department.
• Ensure a pleasant shopping experience for all guests. Respond to guest complaints or inquiries. Solicit feedback and create a plan to meet guest expectations.
• Ensure the 24/7 execution of all food service programs including proper ordering, production planning, product handling, and display.
• Responsible for meeting or exceeding food service and beverage performance and profitability goals.
• Oversee inventory, ordering, and maintenance of food service equipment and facilities.
• Analyze food service results and trends, and execute action plans to improve profitability.
• Be an expert on all food service marketing programs, campaigns, strategies, and initiatives, and educate staff accordingly.
• Execute training, coaching, and performance management of food service associates. Assist with recruiting, hiring, training, and engagement.

“Fuel” for You -

• Competitive salaries and growth opportunities.
• Health + Wellness benefits including Medical, Dental, Vision, and Life Insurance.
• 401k plan with matching.
• Tuition reimbursement after 6 months of service.

The GPS of our Interview Process–

• Interested candidates should apply to start the process.
• A talent acquisition team member will review resumes and contact suitable candidates for interviews.
• Interviews include phone and on-site sessions, with further information provided as needed.

Additional Requirements-

• High school diploma or GED preferred.
• Flexibility to work weekends, holidays, and evenings, and to assist other locations.
• Experience in staff training, performance management, sales building, scheduling, and expense management.
• At least two years of management experience in a fresh foods environment preferred.
• Reliable transportation and valid driver’s license required.
• Ability to lift up to 30 pounds, work in coolers, stand for long periods, and operate necessary equipment.

We value passion and potential. If you are enthusiastic about this role and believe you can make a difference, we encourage you to apply. We celebrate diversity and are committed to equal opportunity employment.