Food Service Manager - Retail

Love's Travel Stops; Albany (GA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Profit-Sharing Opportunity

Job summary

Love's Travel Stops in Albany, GA is seeking a Restaurant General Manager to lead a high-volume operation, drive sales through effective restaurant management, and ensure exceptional customer service. You will oversee kitchen safety, staff training, inventory, and daily reporting, while fostering a team culture that delivers fast, reliable service.

This role offers growth opportunities within a nationwide family-owned company, with a focus on operational excellence and guest satisfaction.

Qualifications

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Physical ability to talk, hear, move, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

• Ensure a safe, clean, and well-maintained kitchen with proper food safety procedures.
• Drive sales through efficient ordering, stocking, inventory management, and food prep.
• Assist the GM with task execution, safety practices, scheduling, cash integrity, talent development, and reporting.
• Train and develop team members to prepare and package orders promptly and meet service expectations.
• Understand financial reporting, including P&L, to drive business decisions.

Skills

Excellent communication

Organizational skills

Multitasking

Customer service focus

Physical requirements

Job description

Benefits:

• Fuel Your Growth with Love's - company funded tuition assistance
• Paid Time Off
• Flexible Scheduling
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision Insurance after 30-days
• Competitive Pay
• Career Development
• Quarterly Bonus Program
• Profit-Sharing Opportunity

Welcome to Love’s!

At Love’s, Restaurant General Managers play a key role in ensuring the smooth and efficient operation of our high-volume, multi-facet restaurants and fresh kitchen. Food Service Managers will lead staff to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the restaurant industry and ready to make a difference.

Job Functions:

• Ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
• Assist the General Manager with proper task execution and completion, follow effective safety practices, schedule and cash integrity, talent acquisition and development, and complete daily, weekly, and monthly reporting.
• Work alongside team members to train and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations.
• Understand financial reporting, which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall dining experience.

Requirements:

• 2+ years restaurant management experience.
• 2+ years managing operations with an annual sales volume of $1M+.
• 2+ years affecting and deciphering budgets and P&L statements.
• Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.

Skills and Demands:

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.