Food Service Manager

Aramark; Freeport (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Aramark is seeking a Food Service Manager in Freeport, Illinois, responsible for developing dining solutions and managing operations to meet customer needs. This role requires leadership in engaging team members, ensuring compliance with safety standards, and maintaining client relationships. Candidates should have at least one year of management experience, interpersonal skills, and a Bachelor's degree is preferred. Join us to provide a unified food service experience for our customers.

Qualifications

• At least 1 year of experience in a management role.
• Strong interpersonal skills and ability to maintain effective rapport.
• Physical capability to lift up to 50 lb and stand for long periods.

Responsibilities

• Develop and implement dining solutions to meet customer needs.
• Engage and develop team members using Aramark's coaching model.
• Ensure safety and sanitation standards in all operations.
• Supervise dining operations and direct food service activities.

Skills

Interpersonal skills

Customer service

Team leadership

Education

Bachelor's degree or equivalent experience

Job description

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership

• Use Aramark's coaching model to engage and develop team members to their fullest potential
• Reward and recognize employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations

Client Relationship

• Identify client needs and communicate operational progress
• Ensure the completion and maintenance of P&L statements
• Deliver client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

Productivity

• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure entire team is trained and able to implement
• Supervise team regarding production, quality and control

Compliance

• Maintain a safe and healthy environment for clients, customers and employees
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Additional Responsibilities

• Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
• Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 1 year of experience
• Requires at least 1 year of experience in a management role
• Bachelor's degree or equivalent experience preferred
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard service model
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.

We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.