Food Service Manager

Albertsons Companies, Inc.; Burlington (MA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

Associate discounts

Health benefits

Paid time off

Career growth

Inclusive culture

Job summary

Albertsons Companies, Inc. is seeking a Food Service Manager to lead daily operations, uphold food quality and safety, and drive sales. You will supervise deli staff, manage merchandising, and ensure excellent customer service in a fast-paced setting.

The role emphasizes teamwork, training, and accountability, with a focus on maintaining standards for temperature control, sanitation, and compliance across the department.

Qualifications

• Experience leading a food service team in a fast-paced retail setting.
• Strong focus on food safety, quality, and customer satisfaction.
• Proven ability to train, coach and develop deli staff.

Responsibilities

• Oversee daily Food Service Department operations with emphasis on service and quality.
• Drive sales, execute merchandising plans, and maintain product displays.
• Ensure food safety, sanitation, and regulatory compliance across the department.
• Hire, train, and develop associates; build schedules aligned with volume.
• Monitor inventory, ordering, shrink, and waste reporting to optimize costs.

Skills

Customer service

Leadership

Communication

Organization

Time management

Problem solving

Job description

Why choose us?

Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as a Food Service Manager, where fresh food, customer service, and operational excellence come together.
At Albertsons Companies, we are looking for team-focused managers who are passionate about food quality, people, and performance. As a Food Service Manager, you will oversee daily department operations, drive sales, and ensure high standards for food safety, merchandising, and service. This role offers a fast-paced, hands-on environment where your team-building skills and attention to detail directly impact customer satisfaction and department success.

Why choose us?
Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as a Food Service Manager, where fresh food, customer service, and operational excellence come together.
At Albertsons Companies, we are looking for team-focused managers who are passionate about food quality, people, and performance. As a Food Service Manager, you will oversee daily department operations, drive sales, and ensure high standards for food safety, merchandising, and service. This role offers a fast-paced, hands-on environment where your team-building skills and attention to detail directly impact customer satisfaction and department success.
Bring your flavor
Building the future of food and well-being starts with fresh, delicious food and great service. Bring your passion for food operations, merchandising, and team leadership to a role where you set the standard for quality, support your associates, and deliver an exceptional food service experience customers can trust and enjoy every day.

Main Responsibilities

• Oversee daily operations of the Food Service Department with a strong focus on customer service, food quality, and department readiness
• Create a fast, friendly, customer‑first environment and resolve customer questions, concerns, and special requests
• Execute merchandising plans, planograms, promotional sets, and seasonal programs
• Oversee food preparation, packaging, stocking, display presentation and product quality in accordance with company standards.
• Maintain full, fresh, and visually appealing service case, grab‑and‑go, and hot case displays
• Manage ordering, inventory, shrink, production logs, and waste reporting
• Build and manage schedules aligned with sales volume and labor targets
• Hire, train, coach, and develop deli associates while promoting teamwork and accountability
• Ensure strict compliance with food safety, sanitation, temperature controls, and regulatory requirements

Soft Skills

We are looking for candidates who possess the following:

• Strong customer‑service mindset with a passion for food quality
• Effective leadership, coaching, and communication skills
• Strong organization, time management, and problem‑solving abilities
• Ability to lead in a fast‑paced, high‑volume environment

Competencies

• Food service operations, merchandising execution, and customer service leadership.
• Labor planning, scheduling, and performance management
• Inventory management, ordering, and shrink control
• Food safety, sanitation, and compliance oversight

Knowledge

• Food safety standards, sanitation practices, and equipment operation
• Merchandising, inventory management, and customer service best practices.
• Store systems, ordering platforms, and basic computer applications

Abilities

• Ability to review sales, labor, and shrink data to support planning and prioritization
• Ability to train, coach, and develop associates
• Ability to lift up to 50 lbs. and work in hot and cold temperature environments
• Ability to safely operate slicers, ovens, knives, scales, and cleaning tools
• Travel requirements: None
• Other requirements: Flexible availability including early mornings, evenings, weekends, and holidays; reliable attendance; compliance with company policies, food safety standards, and the Code of Business Conduct

We Also Provide a Variety Of Benefits Including

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.