Food Service Lead - Deli

Town & Country Markets

Bellevue (WA)

On-site

USD 40,000 - 41,000

Full time

5 days ago

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Benefits offered by this job

Competitive benefits

Vacation/Sick time

Paid holidays

Discounts on groceries

401(k) and profit-sharing

Scholarship program

Employee referral bonus

Job summary

Town & Country Markets is seeking a hands-on Restaurant and Food Service leader in Bellevue, WA. This role supports kitchen operations, ensures quality, and drives guest satisfaction through attentive service and teamwork.

The ideal candidate thrives in a fast-paced environment, communicates effectively with diverse staff, and upholds safety and Ready for Business standards. Flexible scheduling and weekend shifts are expected.

Qualifications

Experience in restaurant and food service operations.
Ability to train staff in food production and handling.
Strong customer service and hospitality mindset.
Ability to work across different shifts and holidays.
Knowledge of safety and sanitation standards.

Responsibilities

Provides leadership and support in Restaurant and Food Service and is the go-to leader in the absence of managers.
Ensures timely orders for vendors and supports restaurant operations.
Prepares department product for sale and maintains quality control of meals.
Establishes and maintains a culture of safety and hospitality.
Assists with hiring, training, and developing employees, focusing on kitchen skills.

Skills

Customer service

Team leadership

Food service knowledge

Training others

Flexibility

Communication

Safety awareness

Job description

WHO WE ARE

T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt

Open Availability

Overview

T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service , relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community.

Who You Are

You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food!

WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK)

We have a highly competitive benefits package ($9-$23 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That's a lot of great stuff!

THE SMALL PRINT WE WANT YOU TO BE AWARE OF

T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

If your experience looks a little different from what we've identified and you think you can thrive in this role, we'd love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

A TYPICAL DAY WILL INCLUDE THE FOLLOWING . .

Provides leadership and support in Restaurant and Food Service (includes Deli & Bakery) and is the go-to leader in the absence of managers
Ensures timely orders for vendors, including market departments that support restaurant operations
Prepares department product for sale
Ensures quality control of all meals from kitchen, this includes oversight of the cooks
Ensures all recipes are followed meeting our quality, consistency, taste and presentation standards
Participates in establishing and maintaining an integral and collaborative environment within the Restaurant and with other market departments
Supports the direction of staff, including managing meal and rest breaks
Assists in achieving quarterly financial goals with a focus on sales, gross and labor
Supports adherence to Ready for Business standards throughout the Restaurant and Food Service
Assists with hiring, training, and developing employees, with a focus on building Cook capabilities and kitchen skills
Establishes and maintains a culture of safety throughout the Restaurant and Food Service
Exhibits hospitality in actions, demeanor and Restaurant conditions
Works in Restaurant and Food Service Operations doing prep, cooking, product rotation, dating and packaging
Establishes and maintains effective working relationships with employees, guests, market support staff, and vendor community
Establishes and maintains a 360-feedback process including guests, staff and leadership
Role models attitude and behaviors of service to staff and guests
Maintains the integrity of our brand and marketing expressions
Maintains kitchen in a neat, clean and orderly manner and participates in the overall cleanliness and organization of the Restaurant and Food Service areas
Ensures Restaurant and Food Service compliance with local, state and federal laws
Keeps up on industry trends, standards, and changes while adhering to authorized ingredients, recipes and cooking methods
Understands all food allergies and sensitivities and plays a critical role in ensuring guest safety
Ensures the dissemination of and adherence to all company and department policies
Supports and follows all safety/security policies and sustainability programs
Operates within the Company's Core Values, Company Brand, and Business Principles

THIS JOB MIGHT BE FOR YOU IF . .

Deep knowledge and interest in food and cooking techniques
Working knowledge of all food service areas, inventory management, product rotation, ordering & forecasting
Must be a positive team player, leader, and role model that can effectively manage through chang e
Ability to train others in food production, food handling and product management
Performance oriented, with effective organization and time management skills
Excellent customer service skills
Must be conscientious, and capable of consistently following directions, procedures and recipes
Understands and upholds ready for business standards
Must possess an attitude of service to others
Demonstrates self-discipline and accountability
Ability to build & maintain effective relationships and trust with a diverse group of staff, guests, and vendors
Excellent listening, verbal, and written communication skills
Embraces 360 feedback with a commitment to personal and professional development
Displays excellent work ethic
Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed
Ability to lift and carry 50 lbs.
Possesses full body mobility (bending, stooping, twisting, & reaching) with excellent manual dexterity
Exemplifies health department standards
Ability to work in a constant state of alertness and safe manner
18 years or older