Food Service Lead — Customer Experience & Sales

Aafes; Fort Lee (NJ); On-site; USD 48,000 - 62,000; Full time

Job summary

Aafes, operating Panera Bread in Fort Lee, NJ, seeks a Food Service Foreman who can supervise a shift, drive exceptional customer experiences, and actively promote the Military Star Credit Card to increase loyalty and sales. The role requires friendly, passionate leadership and a focus on achieving daily service goals.

You will plan daily workloads, schedule staff, and coach team members to meet sales targets while maintaining high standards of food quality and customer engagement across all

Qualifications

• Six months of restaurant or related food service operations experience.
• Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA).
• MUST BE AVAILABLE TO WORK ANY SHIFT BETWEEN 4:30AM-7PM, AND FRIDAYS TO 10PM.

Responsibilities

• Supervises a shift operation in a food activity operation.
• Actively communicates/promotes the benefits of the Military Star Credit Card to customers in order to drive sales growth and increase customer loyalty.
• Lead a team to deliver extraordinary customer experiences by focusing on goals and customer engagement.

Skills

Customer service

Team leadership

Job description

Aafes, operating Panera Bread in Fort Lee, NJ, seeks a Food Service Foreman who can supervise a shift, drive exceptional customer experiences, and actively promote the Military Star Credit Card to increase loyalty and sales. The role requires friendly, passionate leadership and a focus on achieving daily service goals.

You will plan daily workloads, schedule staff, and coach team members to meet sales targets while maintaining high standards of food quality and customer engagement across all