Food Service Lead: Customer Experience & Safety

Ocean State Job Lot; Manchester (CT); On-site; USD 38,000 - 54,000; Full time

Job summary

ShopRite of Manchester is seeking a Food Service Department Supervisor to direct all functions and activities of the department, ensuring sales, profits, and excellent Customer Experience under the guidance of the General Store Manager.

The role emphasizes safety, presentation, efficiency, and guest service, with responsibilities spanning training, scheduling, and performance management for department Associates.

Qualifications

• Ability to read, write, speak English and analyze information.
• Basic math skills are required for daily tasks.
• Ability to stand/walk for shifts and lift up to 60 lbs.
• Proficiency with basic computer applications.
• Ability to lead and engage department Associates.

Responsibilities

• Direct and supervise all functions and activities of the Food Service Department to achieve goals.
• Maintain safety, cleanliness, and compliance with policies and regulations.
• Greet customers and provide prompt, courteous service.
• Train, onboard, and develop department Associates; provide feedback.
• Ensure proper stocking, pricing, and product presentation.

Skills

Reading & writing English

Basic math

Stamina: stand/walk

Computer literacy

Leadership: engage Associates

Job description

ShopRite of Manchester is seeking a Food Service Department Supervisor to direct all functions and activities of the department, ensuring sales, profits, and excellent Customer Experience under the guidance of the General Store Manager.

The role emphasizes safety, presentation, efficiency, and guest service, with responsibilities spanning training, scheduling, and performance management for department Associates.