Food Service Host

UPMC; Monroeville (Allegheny County); On-site; USD 17,909,000 - 24,797,000; Full time

Job summary

UPMC East is seeking a Flex Full Time Food Service host to support the Dietary and Cafeteria department. The role involves serving meals and ensuring guest satisfaction in a healthcare setting, with shifts including early mornings and rotating weekends/holidays.

Ideal candidates have prior customer service or food service experience and must be able to work varied shifts. The position emphasizes food safety, proper meal service, and teamwork with health care staff.

Qualifications

• Preferred candidates have previous customer service or food service experience.
• Able to work varied shifts including weekends and holidays.

Responsibilities

• Adheres to hand hygiene and infection control procedures.
• Operates food service equipment following department procedures.
• Communicates customer complaints to health care team.
• Performs sanitation for the work area per guidelines.
• Serves patient meals with correct identification using department script.
• Distributes and collects menus from patients per procedures.
• Displays customer service skills to ensure a satisfied customer.
• Serves meals within established timeframes with correct appearance and temperature.

Skills

Customer service

Food service experience

Job description

UPMC East is hiring a Flex Full Time Food Service host to support the Dietary and Cafeteria department!

This position will work varied shifts with rotating weekends/holidays. Shift times include: 5:30am-2:00pm, 7:00am-3:30pm, 7:30am-4:00pm, 10:00am-4:00pm

Preferred candidates will be available for all shifts/days and will have previous customer service or food service experience.

Purpose:

Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.

Responsibilities:

• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Adheres to department procedures regarding the operation of all food service equipment.
• Communicates customer complaints and concerns effectively with other health care team members.
• Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
• Serves patient meal tray using the designated department script, to include proper patient identification.
• Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
• Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
• Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

Work permit required if under 18 years old.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran