Food Service Host

UPMC; Harrisburg (Dauphin County); On-site; USD 17,000 - 25,000; Full time

Job summary

UPMC in Harrisburg, PA, is hiring a Food Service Host for a 7:00 a.m. – 3:30 p.m. shift with every other weekend and holiday rotation. You will help ensure guest satisfaction by delivering nutritious meals and applying food safety practices.

Responsibilities include hand hygiene, operating food service equipment, communicating concerns to care team, sanitation, serving patient trays with proper ID, distributing menus, providing excellent customer service, and meeting meal service time standards.

Qualifications

• Proven customer service experience.
• Knowledge of safe food handling practices.
• Willingness to work mornings and weekends/holidays when scheduled.

Responsibilities

• Adheres to hand hygiene and infection control procedures while interacting with customers.
• Operates and uses food service equipment per department procedures.
• Communicates customer complaints and concerns to health care team members.
• Performs sanitation for assigned work area following department procedures and health department guidelines.
• Serves patient meals with proper patient identification using the department script.
• Distributes menus to patients and collects selections per procedures.
• Uses customer service skills to respond to meal service requests and ensure satisfaction.
• Serves meals within established timeframes, maintaining appearance, quality, and temperature.

Skills

Customer service

Food safety

Job description

We are hiring a Food Service Host for a 7:00 a.m. – 3:30 p.m. shift, with every other weekend and holiday rotation.

Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.

Responsibilities:

• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Adheres to department procedures regarding the operation of all food service equipment.
• Communicates customer complaints and concerns effectively with other health care team members.
• Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
• Serves patient meal tray using the designated department script, to include proper patient identification.
• Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
• Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
• Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.