Food Service Cashier at Roger Williams Zoo

SSA Group; Providence (RI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Food Service Cashier to join their dynamic team. This role involves ensuring outstanding guest experiences through exceptional service and effective cash handling. The ideal candidate will thrive in a fast-paced environment, showcasing strong interpersonal and communication skills while supporting daily restaurant operations. With a commitment to sustainability and inclusivity, this organization values team players who are energetic and proactive. Join a team that is dedicated to transforming the cultural attraction industry and making a positive impact on the communities they serve.

Benefits

Employee Assistance Program

Get Paid Early

Tuition Discount

Meal Plan

Employee Discounts

Qualifications

• Strong interpersonal and communication skills are essential.
• Cash handling experience is a must for this role.

Responsibilities

• Ensure memorable guest experiences through exceptional service.
• Handle cash register and maintain accurate cash handling procedures.
• Support restaurant operations and maintain cleanliness.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Flexibility

Team Player

Cash Handling

Basic Math Skills

Education

High School Diploma

Tools

Cash Register

Point of Sale System

Job description

Roger Williams Park Zoo, Providence, Rhode Island, United States of America

Job Description

Posted Sunday, March 9, 2025 at 5:00 AM

Food Service Cashier

WE ARE LOOKING FOR MONDAY-FRIDAY AVAILABILITY

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve deserve it.

Reporting Relationship

The Food Service Associate reports directly to the Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s).

Responsibilities

1. Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
2. Responsible for the cash register, verifying the money at the beginning of the day and adhere to all cash handling and policy procedures.
3. Supports restaurant prep (FOH and line) for daily operation.
4. Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
5. Participates in safety logs including food temperatures, rotation, and waste as necessary.
6. Ensures proper uniform, hygiene, handwashing and glove use with self.
7. Maintains a SSAfe work environment by abiding to all SSAFETY rules.
8. Follows through daily prep and items lists, as assigned.
9. Actively helps to support operation in assigned role, supporting holes as necessary.
10. Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against further occurrence.
11. Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
12. Remains knowledgeable of all menu items, prices and specials for sharing with guests.
13. Perform other tasks as deemed necessary.
14. Maintains a clean, safe and organized work environment.
15. Uphold and demonstrate a complete understanding of company policies and procedures.
16. Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Job Requirements

1. Strong interpersonal and communication skills.
2. Exceptional problem solving/decision making skills combined with the ability to be organized.
3. Demonstrates the ability to remain flexible in a fast-paced environment.
4. Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
5. Physical ability to perform tasks involving movement and handling of boxes (10-35lbs) as necessary to the operation, which includes lifting and performing all functions as set forth above.
6. Ability to work varied hours/days, including nights, weekends and holidays, as needed.
7. Cash handling/cashier experience and register/point of sale knowledge a must.
8. Basic math and counting skills necessary for cash handling.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA GROUP, LLC. reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments).

Compensation and Benefits

1. Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.
2. Employee Assistance Program.
3. Get Paid Early.
4. Tuition Discount through Partnership College.
5. Meal Plan & employee Discounts.

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ('Notice').

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the 'Fair Chance Ordinance - Know Your Rights' document for more information. By submitting your job application, you agree you have reviewed the 'Fair Chance Ordinance - Know Your Rights' document.

Roger Williams Park Zoo, Providence, Rhode Island, United States of America