FOOD SERVICE CASHIER

Independence Health System Inc.; Providence, Butler Township (RI, OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Independence Health System Inc. in Providence, RI, is seeking a customer-focused POS Clerk to join our hospital dining team. You will handle cash and card transactions, support retail food service, and ensure smooth front-end operations.

The role requires 18+ and up to 2 years in food service or retail, with strong communication and judgment. Training and teamwork are essential, and you will help with opening/closing procedures and maintaining sanitation.

Qualifications

• Must be 18 years of age.
• Zero to two years of experience in food service, cash handling, retail operations, banks, or restaurants.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Responsibilities

• Operate POS system and process sales accurately.
• Troubleshoot POS issues and call for support as needed.
• Assist with training of new register associates.
• Perform opening and closing POS procedures including till balancing and deposits.
• Pull end-of-day sales reports and complete shift deposits.
• Charge customers properly for all items and manage cash transactions.

Skills

Cash Handling

Customer Service

POS System Operation

Training Support

Tools

POS System

Job description

Description

Job Summary/Overall Objectives

Performs all aspects of POS (point of sale) transactions to include cash, credit cards, meal tickets, and promos. May also support the retail food serving duties as needed.

Essential Job Functions

• Performs and navigates the functions of the POS system.
• Trouble shoots issues and calls for support as needed.
• Assists with the training of new register associates.
• Performs opening and closing POS procedures to include counting till and balancing reconciliation.
• Pulls end of day sales report and completes shift deposit.
• Charges customers appropriately for all items
• Manages cash transactions promptly and no cash is left unattended.
• Processes credit card transactions through payment gateway
• Notifies supervisor of any difficulties or discrepancies at the register
• Keeps receipts of VOIDS with documentation
• Performs excellent customer service skills with all customers.
• Handles service recovery immediately or involves supervisor as needed.
• Receives and distributes all messages in a timely manner.
• Retail Support
  • Stocks and replenishes areas in the retail setting to include condiments, beverages, and grab and go items.
  • Serves hot food items to customers as needed.
• Sanitation and Regulatory
  • Practices good hygiene including hand washing and wearing hair restraints.
  • Uses gloves when serving and preparing food.
  • Properly labels items and discards expired.
  • Stocks items with FIFO guidelines
  • Performs routine cleaning assignments.
• Safety
  • Operates equipment safely according to manufacturer guidelines.
  • Reports any equipment malfunctions or unsafe working conditions.
• Other duties as assigned.

Competency and Experience [Knowledge, Skills and Abilities]

Required Qualifications/Experience

• Must be 18 years of age.
• Zero (0) to two (2) years of experience in food service, cash handling, retail operations, banks, or restaurants.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications/Experience

• Experience in Healthcare setting.

License, Certification & Clearances

• ServSafe Food Safety Certification preferred.
• Act 34-PA Criminal Record Check from the PA State Police system

Position Type/Expected Hours of Work

• Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Work EnvironmentEffective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Extreme Heat

X

x

Extreme Cold

X

x

Heights

x

Confined Spaces

x

x

Mechanical Hazards

X

x

Use of Vibrating Tools

X

x

Operates Vehicle (company)

x

x

Use of Lifting/Transfer Devices

X

x

Rotates All Shifts

X

x

X

x

x

On-Call

x

Overtime(+8/hrs/shift; 40/hr/wk)

X

x

x

x

Respirator Protective Equipment

x

Eye Protection

x

x

x

Hearing Protection

x

Hand Protection

X

x

Feet, Toe Protection

x

Body Protection

x

x

Latex Exposure

x

Solvent Exposure

x

Paint (direct use) Exposure

x

Dust (sanding) Exposure

x

x

Cytotoxic (Chemo) Exposure

x

x

x

x

Mist Exposure

x

x

x

x

Laser Exposure

x

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less 2 reps/shift.

Physical Condition

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

X

x

x

x

Walking

X

x

X

x

Climbing Stepstool

X

X

Climbing Ladders

x

Standing

X

x

Kneeling

X

x

Squatting (Crouching)

X

x

Twisting/Turning

X

x

Keyboard/Computer Operation

X

x

Gross Grasp

X

x

X

X

Hand/Arm Coordination

X

X

Pushing/Pulling(lbs. of force)

X

15#

Carry

X

30#

Transfer/Push/Pull Patients

x

Seeing Near w/Acuity

X

x

Feeling (Sensation)

X

x

x

Hearing Clearly

X

X

Pulling/Pushing Objects Overhead

X

x

Reaching Above Shoulder Level

X

x

Reaching Forward

X

x

Lifting Floor to Knuckle

X

10#

Lifting Seat Pan to Knuckle

X

10#

Lifting Knuckle to Shoulder

X

10#

Lifting Shoulder to Overhead

X

10#

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Extreme Calm

X

x

Extreme

Work EnvironmentEffective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.