Food Service Cashier

SSA Group; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Food Service Cashier to enhance guest experiences at a renowned cultural attraction. This role involves engaging with guests, managing cash transactions, and maintaining a clean and organized work environment. The ideal candidate will possess strong communication skills and a knack for problem-solving, thriving in a fast-paced setting. With a commitment to inclusivity and sustainability, this innovative firm is dedicated to transforming the dining experience within cultural attractions. Join a team that values your contributions and offers growth opportunities in a dynamic and supportive environment.

Benefits

Employee Assistance Program

Get Paid Early

Tuition Discount

Meal Plan & Employee Discounts

Qualifications

• Strong communication and problem-solving skills are essential.
• Ability to work in a fast-paced environment and be a team player.

Responsibilities

• Ensure memorable guest experiences through exceptional service.
• Handle cash register operations and maintain safety standards.
• Support restaurant prep and respond to guest feedback effectively.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Organizational Skills

Flexibility

Team Player

Initiative

Cash Handling

Basic Math Skills

Education

High School Diploma

Relevant Certification

Job description

Pittsburgh Zoo & Aquarium, Pittsburgh, Pennsylvania, United States of America

Job Description

Posted Sunday, April 13, 2025 at 4:00 AM

Food Service Cashier

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve deserve it.

Reporting Relationship

The Food Service Associate reports directly to the Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s).

Responsibilities

• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
• Responsible for the cash register, verifying the money at the beginning of the day and adhering to all cash handling and policy procedures.
• Supports restaurant prep (FOH and line) for daily operation.
• Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
• Participates in safety logs including food temperatures, rotation, and waste as necessary.
• Ensures proper uniform, hygiene, handwashing and glove use with self.
• Maintains a SSAfe work environment by abiding to all SSAFETY rules.
• Follows through daily prep and items lists, as assigned.
• Actively helps to support operation in assigned role, supporting holes as necessary.
• Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against further occurrence.
• Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
• Remains knowledgeable of all menu items, prices and specials for sharing with guests.
• Perform other tasks as deemed necessary.
• Maintains a clean, safe and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Job Requirements

• Strong interpersonal and communication skills.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
• Physical ability to perform tasks involving movement and handling of boxes (10-35lbs) as necessary to the operation, which includes lifting and performing all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.
• Cash handling/cashier experience and register/point of sale knowledge a must.
• Basic math and counting skills necessary for cash handling.

Compensation and Benefits

• Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.
• Employee Assistance Program.
• Get Paid Early.
• Tuition Discount through Partnership College.
• Meal Plan & employee Discounts.

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.