Food Service Associate (Full-Time)

Inter IKEA Systems B.V.; New Haven (CT); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Generous paid time off

Earned wages early (WiselyPay)

Parental leave

Retirement plan

Co‑worker discount

Education assistance

Safety shoe reimbursement

Telehealth

Dental and vision plans

Medical and Rx plans

Job summary

IKEA in New Haven, CT is hiring a Food Service Team Member to uphold operational excellence in IKEA Food. You will prepare menu items, assist customers, and ensure safe food handling in a fast-paced retail setting.

Hours are 34-40 per week with shifts 7 AM–8 PM, weekend availability required. Comprehensive benefits, paid time off, and co‑worker discounts are provided, reflecting IKEA's inclusive culture and commitment to the many.

Qualifications

• Minimum 2 years related experience.
• Experience in a high-volume customer facing environment preferred.
• Food Handler Certification within 30 days of employment.
• Flexible schedule including weekends and evenings.

Responsibilities

• Prepare and maintain IKEA Food menu items per concept with food safety standards.
• Respond to customer inquiries and process sales transactions according to policies.
• Maintain equipment operation and conduct preventive and cleaning maintenance.
• Ensure dining and play areas are clean and organized.
• Oversee merchandising, pricing, stock rotation and sampling areas.
• Communicate prices accurately across digital platforms, boards and tags.
• Follow FIFO and stock rotation, report concerns to managers.

Skills

Customer service

Retail experience

Cash handling

Food safety awareness

Job description

\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.\"

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.\"

Food is your passion, whether you're cooking or serving customers. You know food plays a vital role in creating a better everyday life for the many people – especially when it's honest, healthy and delicious.

What you'll be doing day to day

As a Food Service Team Member ensuring operational excellence of IKEA Food, you will:

• Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards.
• Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies.
• Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
• Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards.
• Ensure the cleanliness and organization of dining and play areas.
• Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas.
• Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
• Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards.
• Implements IKEA Food policies and procedures for goods receiving and monthly inventory.
• Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co‑workers and customers.

Together as a team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

The hourly pay range for this role is $17.58-$24.83

JOB TYPE – Permanent, Full-time

BENEFITS ELIGIBLE? Yes

HOURS –34-40 hours per week. Retail environment, shifts scheduled between hours of 7 AM to 8 PM. Availability for shifts on weekends and weekdays is needed!

At IKEA, taking care of our co‑workers and their dependents is a top priority. That’s why we offer our eligible, regular co‑workers (part‑time and full‑time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co‑worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rxplans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Qualifications

• Minimum 2 years related experience.
• Experience in a high-volume customer facing environment preferred.
• Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred.
• Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment.

The starting rate/ salary for this position ranges from 17.58 USD to 24.83 USD and will be based on relevant work experience.