Food Service Associate - (34 - 40 hrs / wk)

IKEA USA; Pittsburgh (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a passionate Food Service Team Member to join their dynamic team. In this role, you will play a vital part in ensuring operational excellence in food service, from preparing delicious menu items to maintaining a clean and welcoming environment. Your customer service skills will shine as you assist guests and manage the Swedish Food Market. With a focus on food safety and sustainability, you'll contribute to creating a better everyday life for many. If you thrive in a fast-paced, high-volume setting and are ready to embrace a diverse workplace, this opportunity is perfect for you.

Qualifications

• Minimum 2 years of related experience in a high-volume customer-facing environment.
• Food Handler Certification must be obtained within 30 days of employment.

Responsibilities

• Prepare and maintain IKEA Food menu items adhering to health and sustainability standards.
• Manage the Swedish Food Market, overseeing merchandising and stock rotation.
• Ensure cleanliness and organization of dining and play areas.

Skills

Customer Service

Food Safety Standards

Cash Handling

Food Preparation

Inventory Management

Education

Food Handler Certification

Job description

Why we will love you

Food is your passion, whether you’re cooking or serving customers. You understand that food plays a vital role in creating a better everyday life for many people – especially when it’s honest, healthy, and delicious.

What you'll be doing day to day

As a Food Service Team Member ensuring operational excellence of IKEA Food, you will:

1. Prepare and maintain IKEA Food menu items according to the IKEA Food concept, adhering to food handling, health, and sustainability standards.
2. Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, following cash handling policies.
3. Maintain equipment operation by adhering to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
4. Keep dishes, silverware, cooking utensils, pots, pans, and trays clean and stocked, complying with Food Safety Standards.
5. Ensure the cleanliness and organization of dining and play areas.
6. Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and sanitization of sampling equipment and areas.
7. Communicate prices accurately and timely across all food solutions, including digital platforms, menu boards, and shelf tags.
8. Maintain supply rotation and stocking in all IKEA Food solutions, following FIFO, expiration dates, and sustainability standards. Implement IKEA Food policies for goods receiving and inventory management.
9. Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, reporting concerns promptly.
10. Contribute to an environment where the IKEA culture is strong and inclusive, embracing diversity among co-workers and customers.

Qualifications

Minimum 2 years of related experience. Experience in a high-volume customer-facing environment preferred. Experience in a high-volume retail environment with basic merchandising and selling knowledge preferred. Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) must be obtained within 30 days of employment.

Apply now!

Job Type: Permanent, Full-time
Benefits Eligible: Yes
Hours: 34 - 40 hours per week, open availability Monday - Sunday
Wage: $17.24 - 24.58/hr