Food Service Associate - (34 - 40 hrs / wk)

IKEA; Pittsburgh (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Job summary

IKEA is seeking a Food Service Associate to join their team in Pittsburgh. This role involves preparing food, ensuring customer satisfaction, and maintaining operational excellence in a fast-paced environment. Candidates should have experience in customer service and food safety, with a passion for food and a commitment to quality.

Benefits

Paid time off, holiday, and sick leave

Earned wages up to two days early

Paid parental leave (up to 16 weeks)

KinderCare tuition discount

Retirement and bonus plans

Co-worker discounts, meal deals, referral bonuses

Pet insurance, education assistance

24/7 telehealth, dental and vision plans

Inclusive, fun work environment

Qualifications

• Minimum 2 years related experience in a customer-facing environment.
• Knowledge of merchandising and selling concepts preferred.
• Food Handler Certification required within 30 days of employment.

Responsibilities

• Prepare and maintain IKEA Food menu items adhering to health standards.
• Respond to customer inquiries and process sales transactions.
• Manage the Swedish Food Market and maintain supply rotation.

Skills

Customer Service

Food Safety

Merchandising

Education

Food Handler Certification/Card

Job description

Food Service Associate - (34 - 40 hrs / wk)

Join to apply for the Food Service Associate - (34 - 40 hrs / wk) role at IKEA.

Why We Will Love You

Food is your passion, whether you’re cooking or serving customers. You understand that food plays a vital role in creating a better everyday life for many people – especially when it’s honest, healthy, and delicious.

What You’ll Be Doing Day to Day

As a Food Service Team Member ensuring operational excellence of IKEA Food, you will:

1. Prepare and maintain IKEA Food menu items according to the IKEA Food concept, adhering to food handling, health, and sustainability standards.
2. Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, following cash handling policies.
3. Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
4. Keep dishes, silverware, cooking utensils, pots, pans, and trays clean and in compliance with Food Safety Standards.
5. Ensure the cleanliness and organization of dining and play areas.
6. Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and sanitization of sampling equipment and areas.
7. Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
8. Maintain supply rotation and stocking in all IKEA Food solutions, following FIFO, expiration dates, and sustainability standards, and implementing IKEA Food policies for goods receiving and inventory.
9. Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, reporting concerns promptly.
10. Contribute to an environment that embraces IKEA’s culture and diversity of co-workers and customers.

Additional Information

Job Type: Permanent, Full-time

Hours: 34 - 40 hours per week, open availability Monday - Sunday

Salary: $17.24 - $24.58/hr, based on experience

Benefits

• Paid time off, holiday, and sick leave
• Earned wages up to two days early (WiselyPay)
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discounts, meal deals, referral bonuses
• Pet insurance, education assistance, safety shoe reimbursement
• 24/7 telehealth, dental and vision plans, medical and Rx plans (min 20 hrs/wk)
• Inclusive, fun work environment

This role requires a background check and drug test.

Qualifications

• Minimum 2 years related experience
• Experience in high-volume customer-facing environment preferred
• Knowledge of merchandising and selling concepts preferred
• Food Handler Certification/Card required within 30 days of employment