Food Service Associate - (12 - 20 hrs / wk)

IKEA USA; Pittsburgh (Allegheny County); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a forward-thinking company as a Food Service Team Member, where your passion for food and customer service will shine. In this role, you'll ensure operational excellence in IKEA Food by preparing menu items, maintaining cleanliness, and managing the Swedish Food Market. This position offers a dynamic environment where teamwork and a commitment to quality are paramount. With flexible hours and a focus on work-life balance, you'll enjoy generous benefits, including paid time off and educational assistance. If you're ready to make a difference in a vibrant team, this opportunity is perfect for you.

Benefits

Generous paid time off

WiselyPay – get earned wages up to two days early

Paid parental leave (up to 16 weeks)

KinderCare tuition discount

Retirement and bonus plans

Co-worker discount, meal deal, and referral bonus

Pet insurance program

Education assistance and learning programs

Safety shoe reimbursement

24/7 telehealth visits

Qualifications

• Minimum 2 years of experience in a customer-facing role.
• Food Handler Certification required within 30 days of employment.

Responsibilities

• Prepare and maintain menu items adhering to health standards.
• Respond to customer inquiries and process sales transactions.
• Ensure cleanliness and organization of dining and play areas.

Skills

Customer Service

Food Safety Standards

Cash Handling

Merchandising

Education

Food Handler Certification

2 years related experience

Job description

Why we will love you

Food is your passion, whether you’re cooking or serving customers. You know food plays a vital role in creating a better everyday life for the many people – especially when it’s honest, healthy and delicious.

What you'll be doing day to day

As a Food Service Team Member ensuring operational excellence of IKEA Food, you will:

1. Prepare and maintain IKEA Food menu items according to the IKEA Food concept, adhering to food handling, health, and sustainability standards.
2. Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies.
3. Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
4. Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards.
5. Ensure the cleanliness and organization of dining and play areas.
6. Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas.
7. Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
8. Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards.
9. Implement IKEA Food policies and procedures for goods receiving and monthly inventory.
10. Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.
11. Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

QUALIFICATIONS

Minimum 2 years related experience. Experience in a high-volume customer facing environment preferred. Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred. Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment.

Apply now!

JOB TYPE – Permanent, Part Time
BENEFITS ELIGIBLE? Select Benefits
HOURS – 12 - 20 hours per week. Weekend open availability required.
$17.24 - $24.58 / hr
At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.