Food Service Associate

SSA Group; Tampa (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Food Service Associate to join their dynamic team at The Florida Aquarium. This role is perfect for someone who thrives in a fast-paced environment and enjoys providing exceptional guest service. You'll be responsible for supporting restaurant operations, ensuring food safety, and maintaining cleanliness while engaging with guests. If you're energetic, personable, and eager to contribute to a supportive and inclusive workplace, this opportunity is a great fit for you. Join a team that values diversity and fosters growth while enjoying the perks of working in a vibrant aquarium setting.

Benefits

Employee Assistance Program

Get Paid Early

Tuition Discount

Parental Leave

Meal Plan

Employee Discounts

Aquarium Membership

Qualifications

• Strong interpersonal and communication skills are essential.
• Ability to remain flexible in a fast-paced environment.

Responsibilities

• Ensure a memorable experience for every guest and client.
• Maintain a clean, safe, and organized work environment.
• Respond to guest feedback to mitigate potential complaints.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Flexibility

Team Player

Education

No prior experience required

Job description

The Florida Aquarium, Tampa, Florida, United States of America

Job Description

Posted Wednesday, December 18, 2024 at 5:00 AM | Expires Wednesday, January 1, 2025 at 4:59 AM

Now hiring a Food Service Associate for The SSA Group at The Florida Aquarium!

Benefits include: Employee Assistance Program, Get Paid Early, Tuition Discount through Partnership College, Parental Leave, Meal Plan, Employee Discounts, Aquarium Membership, and more!

Position Title: Food Service Associate

Reports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s)

Responsibilities

1. Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
2. Support restaurant prep (FOH and line) for daily operation.
3. Meet daily quick service, food service, safety and quality, availability, merchandising, and guest service standards.
4. Participate in safety logs including food temperatures, rotation, and waste as necessary.
5. Ensure proper uniform, hygiene, hand-washing, and glove use.
6. Maintain a SSAfe work environment by abiding by all SSAFETY rules.
7. Follow through daily prep and items lists, as assigned.
8. Actively help to support operation in assigned role, supporting holes as necessary.
9. Respond to guest and client feedback, reporting to the supervisor to mitigate potential complaints.
10. Communicate with the Restaurant Supervisor and/or Food Operations Manager regarding any issues with daily service or quality.
11. Remain knowledgeable of all menu items, prices, and specials for sharing with guests.
12. Perform other tasks as deemed necessary.
13. Maintain a clean, safe, and organized work environment.
14. Uphold and demonstrate a complete understanding of company policies and procedures.
15. Present a clean and welcoming experience for guests through upholding sanitation requirements.

Job Requirements

1. Strong interpersonal and communication skills.
2. Exceptional problem solving/decision making skills combined with the ability to be organized.
3. Ability to remain flexible in a fast-paced environment.
4. Team player, personable, professional, upbeat, energetic, and takes initiative.
5. Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary.
6. Ability to work varied hours/days, including nights, weekends, and holidays, as needed.

IDEA + Belonging

1. Promote an inclusive & supportive approach within the Brand team.
2. Focus on removing barriers and empowering growth and opportunity for team members.
3. Lead by example through Sustainability/Conservation efforts.
4. Engage with SSA/Unit in driving community effort through engagement activities.

Previous Experience: None Required

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change.

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills.

Compensation and Benefits

Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.