Food Service Associate

Inter IKEA Systems B.V.; Madison (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid time off

WiselyPay

Parental leave

KinderCare tuition

Retirement plan

Co-worker discount

Pet insurance

Education assistance

Safety shoe reimbursement

Telehealth

Dental and vision plans

Medical and Rx plans

Inclusive work environment

Job summary

Inter IKEA Systems B.V. is seeking a Food Co-worker in Madison, WI to ensure the operational excellence of IKEA Food. You will prepare menu items, assist customers, and maintain clean dining and merchandising areas across all IKEA Food solutions.

The role requires a minimum of 2 years related experience, with a focus on high-volume customer service. Food Handler Certification within 30 days is required in this jurisdiction; full-time and part-time openings are available with a generous benefits

Qualifications

• 2+ years related experience is preferred.
• Experience in high-volume customer-facing environment is preferred.
• Food Handler Certification within 30 days of employment is required by local jurisdiction.

Responsibilities

• Prepare and maintain IKEA Food menu items following the IKEA Food concept and safety standards.
• Assist customers and process sales transactions accurately while following cash handling policies.
• Maintain equipment operation and perform preventive and cleaning maintenance.
• Keep dining and play areas clean and organized.
• Oversee the Swedish Food Market merchandising, pricing, stock rotation and sanitation of sampling areas.
• Ensure accurate price communication across all food solutions (digital platforms, boards, shelf tags).
• Maintain FIFO and stock rotation with expiration date controls.

Skills

Customer service

Retail experience

Food handling

Education

Food Handler Certification

Job description

\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.\"

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

Food is your passion, whether you're cooking or serving customers. You know food plays a vital role in creating a better everyday life for the many people – especially when it's honest, healthy and delicious.

What you'll be doing day to day

As a Food Service Team Member ensuring operational excellence of IKEA Food, you will:

• Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards.
• Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies.
• Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
• Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards.
• Ensure the cleanliness and organization of dining and play areas.
• Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas.
• Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
• Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards.
• Implements IKEA Food policies and procedures for goods receiving and monthly inventory.
• Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

ANTICIPATED START DATE: October

We are hiring:

• Full-time Food Co-worker, requires full open availability Monday-Sunday.
• Part-time Food Co-workers, 12-20 hours a week, open weekends required

The pay range for this role is $17.58 - $24.83 based on IKEA equivalent years of experience.

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

Qualifications

• Minimum 2 years related experience.
• Experience in a high-volume customer facing environment preferred.
• Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred.
• Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment.