FOOD SERVICE ASSOCIATE

Independence Health System; Butler Township (OH); On-site; USD 25,000 - 35,000; Part time

Job summary

Independence Health System in Butler Township, Ohio, seeks a dedicated professional for a role focused on patient meal service. Responsibilities include delivering meals, maintaining cleanliness, and ensuring regulatory compliance. Candidates should have a high school diploma and preferably some experience in food service or healthcare, with a strong emphasis on customer service.

The role requires flexibility in scheduling and may involve travel between system locations. Join us to make a meaningful impact in patient care!

Qualifications

• Zero to one year of experience in food service or sanitation.
• Experience in a healthcare setting is preferred.

Responsibilities

• Works various stations in patient meal service area.
• Delivers carts, meals, and supplies to patient units.
• Maintains work area in a sanitary manner and completes cleaning duties.
• Serves food in the retail areas.
• Handles service recovery and performs other duties as assigned.

Skills

Strong leadership ability

Good organizational skills

Independent and critical thinking skills

Excellent customer service skills

Ability to communicate complex topics

Education

High School Diploma or GED

Job description

Job Responsibilities

• Works various stations in patient meal service area.
• Delivers carts, meals and supplies to patient units.
• Performs dishwashing and pot washing.
• Serves food in the retail areas.
• Stocks supplies throughout the department.
• Fills in for cross‑trained roles in the department.
• Regulatory/Sanitation
  • Maintains work area in a sanitary manner; completes cleaning duties.
  • Prepares, serves, and stores foods according to HACCP guidelines.
  • Practices good hygiene including hand washing, wearing hair restraints, and glove usage.
  • Utilizes FIFO when obtaining foods from storage areas.
  • Takes and records temperatures of food during meal periods.
  • Checks sanitizer in pots area with test strips and records at each fill.
  • Records dish machine temperatures each meal period.
  • Uses two patient identifiers when delivering trays to patients.
• Safety
  • Uses equipment in a safe manner; reports any issues immediately.
  • Cleans equipment according to established guidelines.
  • Refers to and follows MSDS guidelines for chemical usage and storage.
  • Uses proper body techniques in lifting, carrying, pushing and pulling.
• Performs excellent customer service skills with all customers and coworkers.
• Handles service recovery immediately or involves supervisor as needed.
• Receives and distributes all messages in a timely manner
• Other duties as assigned.

Required Qualifications / Experience

• High School Diploma, GED or higher level of education.
• Zero (0) to One (1) year of experience in food service, sanitation, or service industry.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications / Experience

• One (1) to Three (3) years’ experience in Food Service.
• Experience in Healthcare setting.

Licenses, Certifications & Clearances

• ServSafe Food Safety Certification preferred.
• Act 34-PA Criminal Record Check from the PA State Police system.

Position Type / Expected Hours of Work

• Incumbent will be scheduled based on operational need (rotate shifts, standby, on‑call, etc.).
• Travel may be expected locally between System locations.

Equal Opportunity Employer Statement

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Health and Safety Guidelines

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines.

Physical Demands (Summary)

• When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
• Essential – Absolute Necessity.
• Marginal – Minimal Necessity.
• Constantly – 5.5 to 8 hours or more or 200 reps/shift.
• Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
• Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
• Rarely – Less than 0.25 hours or less than 2 reps/shift.

Additional Information

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.