LEAD FOOD SERVICE ASSOCIATE
Independence Health System
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Job summary
Independence Health System is seeking a Food Service Supervisor to oversee all food preparation for inpatient and outpatient settings, ensuring high-quality patient and staff meals and coordinating retail and nutritional services.
You will supervise staff, manage procurement, control costs, ensure safety and regulatory compliance, and partner with departments to align with the health system's mission.
Qualifications
- High School Diploma or higher level of education in related field and two (2) years of food service operation experience.
- 0 to 2 years supervisory/management experience in food service operations.
- Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of functional area.
- Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Responsibilities
- Oversee procurement, utilization and distribution of food and supplies within inpatient and outpatient settings.
- Direct supervision to the retail and nutritional services staff.
- Establish and maintain safe working environment and assure staff complies with safety, environmental, and infection control guidelines.
- Hire, coach, develop staff, and manage performance and productivity.
- Support financial management including cost control and revenue opportunities.
Skills
Education
Job description
Under the direction of the Director, this position is responsible for all food preparation aspects of the retail and nutritional services operation. This position is committed to the preparation of high-quality food products for patients, visitors and staff. This position assists in the maintenance of sound inter-departmental relations and the integration of retail services within the health care system. This position will provide direct supervision to the retail and nutritional services staff and will oversee the procurement, utilization and distribution of food and supplies within the inpatient and outpatient settings.
- Align department with strategy map and continually work to implement drivers in support of Independence Health System’s mission and vision.
- Act promptly to resolve problems and initiate better ways of doing things by acting as a catalyst for change.
- Establish and maintain a safe working environment and assure staff complies with safety, environmental, and infection control guidelines.
- Equitably apply policies and procedures by issuing corrective action in a fair and consistent manner.
- Assess customer’s needs, exceed customer expectations, and consider customers in decision making to improve customer satisfaction.
- Act on most urgent tasks, leverage available resources, review own workload, implement workable systems, and provide clear direction.
- This position has direct supervisory responsibilities and serves as a coach and mentor for other positions in the department.
- Management responsibilities include hiring, coaching, skills development, recognition and rewards, staff productivity and performance management.
- Facilitates open communication and demonstrates respect for others. Diffuses sources of conflict by diplomatically negotiating solutions.
- Assists the director in financial management to include revenue enhancement opportunities and implements cost control measures. Allocates and delegates work to make efficient use of resources.
- Ensures the production of high quality food meets nutritional and budgetary guidelines. Controls surplus and waste to reduce cost.
- Ensures high quality food is served to patients and staff by utilizing quality control measures
- Holds and participates in daily and monthly departmental meetings.
- Assists in the absence of the manager and/or director.
- Other duties as assigned.
- High School Diploma or higher level of education in related field and two (2) years of food service operation experience.
- Zero (0) to Two (2) years supervisory/management experience in food service operations.
- Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of functional area.
- Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
- Associate Degree or higher in food service operations preferred.
- Experience in Healthcare setting
- Current Servsafe certificate or within 6 months of hire required.
- Act 33 with renewal.
- Act 34 with renewal.
- Act 73 FBI Clearance with renewal.
- Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
- Travel may be expected locally between System locations.
Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.
This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Extreme Heat
X
Extreme Cold
X
Heights
X
Confined Spaces
X
X
Mechanical Hazards
X
Use of Vibrating Tools
X
Operates Vehicle (Company)
X
X
Use of Lifting/Transfer Devices
X
Rotates All Shifts
X
X
X
On-Call
X
Overtime(+8/hrs/shift; 40/hr/wk)
X
X
X
Respirator Protective Equipment
X
Eye Protection
X
X
Hearing Protection
X
Hand Protection
X
Feet, Toe Protection
X
Body Protection
X
Latex Exposure
X
Solvent Exposure
X
Paint (direct use) Exposure
X
Dust (sanding) Exposure
X
X
Cytotoxic (Chemo) Exposure
X
X
X
Mist Exposure
X
X
X
X
Laser Exposure
X
X
X
Walking
X
X
Climbing Ladders
X
Standing
X
Kneeling
X
Squatting (Crouching)
X
Twisting/Turning
X
Keyboard/Computer Operation
X
Gross Grasp
X
X
Hand/Arm Coordination
X
Pushing/Pulling(lbs. of force)
X
Carry
X
Transfer/Push/Pull Patients
X
Seeing Near w/Acuity
X
Feeling (Sensation)
X
X
Hearing Clearly
X
Pulling/Pushing Objects Overhead
X
Reaching Above Shoulder Level
X
Reaching Forward
X
Lifting Floor to Knuckle
10#
Lifting Seat Pan to Knuckle
10#
Lifting Knuckle to Shoulder
10#
Lifting Shoulder to Overhead
10#
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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