Food Service Associate

Susquehanna International Group, LLP; Bala Cynwyd (PA); On-site; USD 16,531 - 24,796; Full time

Job summary

Susquehanna International Group, LLP is hiring for hospitality services roles to support onsite food service across cafeteria and micro cafe locations. Expect early and mid-morning shifts (6:00 AM–2:00 PM and 8:00 AM–4:00 PM) with responsibilities including setup, stocking, and interactions with vendors for deliveries.

Ideal candidates have 1–2 years in a cafeteria or similar setting, strong customer service, and the ability to stand for long periods while lifting up to 50 pounds.

Qualifications

• Minimum of 1-2 years of experience working in a cafeteria or similar position.
• Experience handling food products in a safe and clean manner.
• Provide exceptional customer service, fostering positive relationships with team members in a professional, kind and compassionate manner
• Willingness to work additional and flexible hours when necessary and being available during busy periods
• Ability to stand for long periods of time, upwards of six hours at a time
• Must be able to bend, twist and lift 50+ pounds
• High school diploma or equivalent is typically expected
• Proficient in Microsoft Excel/Microsoft Word

Responsibilities

• Maintain cleanliness in the kitchen, including wiping down countertops and equipment, and sanitizing surfaces
• Handle and resolve issues that may arise in a fast-paced food service setting
• Utilize organizational skills to manage inventory, schedules, and day-to-day operations
• Train new staff and ensure existing employees receive proper guidance and skill development
• Understand budgeting and cost control principles to manage resources efficiently
• Properly store perishable and non-perishable food items to maintain freshness and prevent contamination
• Check and restock food supplies
• Conduct routine maintenance on kitchen equipment to ensure it functions properly
• Adhere to food safety regulations and practices to ensure compliance and maintain a safe food service environment

Skills

Customer service

Professionalism

Flexibility

Microsoft Excel

Microsoft Word

Education

High school diploma or equivalent

Tools

Excel

Word

Job description

Overview

Our Hospitality Services team is charged with facilitating food services to Susquehanna employees throughout the work day. This includes setup and breakdown of meals, refreshments and snacks that are housed in cafeterias, micro cafes throughout the building. Your responsibilities will include interacting with vendors who are bringing food and beverage deliveries to our site, placing, receiving and stocking this inventory in accordance with the FIFO (first-in, first-out) method. Ideal candidates will have prior experience in catering or hospitality, are willing to train, possess a level of professionalism, and are ready to grow in their office services career.

We are currently hiring for multiple openings with schedules running from 6:00 AM to 2:00 PM and 8:00 AM to 4:00 PM.

In this role you will:

• Maintain cleanliness in the kitchen, including wiping down countertops and equipment, and sanitizing surfaces
• Handle and resolve issues that may arise in a fast-paced food service setting
• Utilize organizational skills to manage inventory, schedules, and day-to-day operations
• Train new staff and ensure existing employees receive proper guidance and skill development
• Understand budgeting and cost control principles to manage resources efficiently
• Properly store perishable and non-perishable food items to maintain freshness and prevent contamination
• Check and restock food supplies
• Conduct routine maintenance on kitchen equipment to ensure it functions properly
• Adhere to food safety regulations and practices to ensure compliance and maintain a safe food service environment

What we’re looking for

• Minimum of 1-2 years of experience working in a cafeteria or similar position
• Experience handling food products in a safe and clean manner
• Provide exceptional customer service, fostering positive relationships with team members in a professional, kind and compassionate manner
• Willingness to work additional and flexible hours when necessary and being available during busy periods
• Ability to stand for long periods of time, upwards of six hours at a time
• Must be able to bend, twist and lift 50+ pounds
• High school diploma or equivalent is typically expected
• Proficient in Microsoft Excel/Microsoft Word

About Susquehanna

Susquehanna is a global quantitative trading firm powered by scientific rigor, curiosity, and innovation. Our culture is intellectually driven and highly collaborative, bringing together researchers, engineers, and traders to design and deploy impactful strategies in our systematic trading environment. To meet the unique challenges of global markets, Susquehanna applies machine learning and advanced quantitative research to vast datasets in order to uncover actionable insights and build effective strategies. By uniting deep market expertise with cutting-edge technology, we excel in solving complex problems and pushing boundaries together.

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