Food Service Assistant Manager

Par Mar Stores; Morgantown (WV); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Food Service Assistant Manager to enhance guest satisfaction and uphold high standards of service. In this dynamic role, you will assist in managing daily operations, ensuring compliance with company standards, and training staff to deliver exceptional service. You will play a key role in inventory management and promoting community engagement while fostering a positive team environment. This position offers the opportunity to grow within a supportive company that values quality service and employee development.

Qualifications

• Ability to stand for long hours and lift heavy items.
• Experience in cash control and food handling standards.

Responsibilities

• Assist in training employees to meet daily expectations.
• Monitor sales data to optimize staffing and operations.

Skills

Customer Service

Inventory Management

Team Leadership

Cash Control

Food Handling

Education

High School Diploma

Management Training

Tools

Manager’s Redbook

Job description

Position: Food Service Assistant Manager

Reports to:

Food Service/Store Manager

Purpose of Position:

Assist the Manager in directing the day-to-day operation of an assigned store in a manner that exceeds Company Goals and Expectations of Total Quality Service to our Guests. Assist in maintaining the store in a manner that upholds Par Mar Stores Image Standards and supports the Branded Concept.

Responsibilities:

1. Assist the Manager in training and directing all employees to meet daily expectations while complying with all applicable laws and regulations.
2. Greet and acknowledge Guests courteously, using proper greetings and acknowledging their departure with appropriate exit statements.
3. Personalize Guest interactions by observing and using their names when possible.
4. Maintain high standards of Guest satisfaction through prompt, courteous, knowledgeable service, and quality products.
5. Enforce and adhere to company and brand standards regarding uniform and personal appearance.
6. Train and lead employees in cash control, cleanliness, organization, food handling, and inventory management.
7. Utilize the “Manager’s Redbook” for shift communication and task management.
8. Ensure proper handling of company assets, including cash, inventory, and store cleanliness.
9. Assist with inventory management, ordering, and store inspections as per company standards.
10. Maintain stock levels and store appearance through proper inventory control.
11. Ensure store safety and food handling standards are met to prevent illness and injury.
12. Address and resolve food quality and service complaints effectively.
13. Monitor sales data to optimize staffing and operational efficiency.
14. Maintain recipe standards and portion control according to brand requirements.
15. Identify and support the development of employees for potential promotion based on performance.
16. Promote and support store promotions and community engagement activities.
17. Implement loss prevention strategies and report dishonest activities.
18. Complete all paperwork accurately and timely.
19. Uphold a professional store atmosphere aligning with company standards.
20. Follow company policies on dress code, merchandise handling, and expense control.
21. Foster team communication and support upper management directives.
22. Make objective decisions considering company policies, laws, and safety standards.
23. Continue personal development through training and education.
24. Maintain a valid driver’s license and insurance for company-related driving tasks.

Minimum Requirements:

Must be able to:

• Stand for 8-10 hours on a hard surface.
• Lif up to 50 pounds and maneuver items onto dollies.
• Work in cold environments and handle chemicals safely.
• Climb ladders and shelves, bend, twist, and reach as needed.
• Handle various shapes and sizes of items, including cash and supplies.
• Use fingers bilaterally and unilaterally for tasks like counting and operating machinery.
• Have corrected hearing and vision to perform job duties effectively.
• Work around odors, dust, and fumes in moderate temperatures.
• Perform repetitive tasks with dexterity, especially when using slicers and knives.
• Read fuel tanks manually and respond calmly to emergencies.
• Remain composed and alert in stressful situations, avoiding impairment from drugs or alcohol.
• Maintain a valid driver’s license and proof of insurance for business-related driving.