Food Service Assistant II

1200 The General Hospital Corporation; Boston (MA); On-site; USD 24,000 - 33,000; Full time

Job summary

Mass General Brigham is seeking a Cafeteria Worker to perform a variety of food service duties in our on-site cafeteria at 55 Fruit Street. The role involves preparing and serving food, maintaining clean work areas, and adhering to safety and quality standards.

Candidates should have 1–3 years of related experience and a High School Diploma or equivalent. Per diem position with day shifts, offering opportunities to engage with a fast-paced team and provide friendly customer service to patients

Qualifications

• 1–3 years of related experience required.
• High School Diploma or equivalent preferred.
• Experience in cafeteria or food service operations is beneficial.

Responsibilities

• Prepares fruits and vegetables by rinsing, peeling, slicing, and dicing as needed.
• Weighs and measures ingredients according to recipes and guidelines.
• Wraps, labels, dates, and stores food items properly.

Skills

Food safety

Customer service

Food preparation

Reading and writing

Education

High school diploma or equivalent preferred

Tools

Kitchen equipment

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.

Job Summary

The Cafeteria Worker performs a variety of food service duties, including preparing and serving food and beverages in a cafeteria or similar food service environment. This position supports efficient daily operations by providing friendly customer service, maintaining clean and organized work areas, and following established food safety, sanitation, and quality standards.

Patient Care Required: No

Per Diem/Flex 6am-2:30pm Mon-Fri

Essential Functions

• Prepares fruits and vegetables by rinsing, peeling, slicing, and dicing as needed.
• Weighs and measures ingredients according to established recipes and guidelines.
• Wraps, labels, dates, and properly stores food items.
• Cleans and organizes work areas, equipment, utensils, and service stations.
• Follows established recipes and preparation procedures to prepare menu items.
• Ensures food is maintained and served at appropriate temperatures and according to portion-control guidelines.
• Serves customers in a fast, efficient, and friendly manner.
• Provides customers with information regarding food ingredients, availability, and pricing.
• Escalates customer concerns or complaints to management when appropriate.
• Follows established safety, sanitation, hygiene, and customer service standards and procedures.

Education

• High School Diploma or equivalent preferred.
• Experience cannot be substituted for the required education.

Experience

• 1–3 years of experience directly related to the duties and responsibilities of the role required.
• Relevant experience may include food preparation, cafeteria or food service operations, customer service, cooking, and maintaining clean and safe food service areas.

Knowledge, Skills, and Abilities

• Knowledge of food service supplies, equipment, ordering, and inventory control.
• Ability to follow routine verbal and written instructions.
• Ability to read and write effectively.
• Knowledge of and ability to follow established safety procedures.
• Ability to safely use cleaning equipment and supplies.
• Ability to lift and handle heavy objects as required.
• Knowledge of food service line setup and temperature requirements.
• Skill in cooking and preparing a variety of foods.
• Knowledge of food preparation and presentation methods, techniques, and quality standards.
• Strong customer service skills with the ability to work efficiently in a fast-paced food service environment.

Additional Job Details (if applicable)

• Remote Type: Onsite
• Work Location: 55 Fruit Street
• Scheduled Weekly Hours: 0
• Employee Type: Per Diem
• Work Shift: Day (United States of America)
• Pay Range: $17.71 - $24.28/Hourly
• Grade: 2

EEO Statement

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.