FOOD SERVICE ASSISTANT; FT, 1st shift

Carolinas Medical Center; Town of Grafton (WI); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Advocate Health is hiring a Food Service Worker in Grafton, WI. The role involves assembling and delivering patient meals, serving in the cafeteria, and supporting catering events. No formal education or previous experience is required.

Schedule includes start times between 5:30 am and 7:00 am, with every other weekend and holidays required. Benefits eligible and 40 hours per week. Pay range is $18.85–$28.30 per hour, reflecting responsibilities in a hospital food service setting.

Qualifications

• No formal education required.
• No experience required.
• Basic knowledge of hospital food service.
• Ability to read and understand written and oral communications.
• Good communication and customer service skills.
• Intermediate computer skills in Microsoft Office or similar.

Responsibilities

• Assembles patient and mobile meal trays according to diet guidelines and productivity standards.
• Delivers patient meal trays to rooms.
• Operates cafeteria cash register and handles cash and daily reports.
• Cleans kitchen and cafeteria equipment and utensils.
• Assists with catering events and promotions.
• Prepares snacks, beverages, and patient food items per recipes and diet guidelines.
• Maintains retail service areas and stocks supplies.
• Delivers and stocks nursing units and lounges.
• Monitors food temperatures and ensures safe handling.

Skills

Customer service

Communication skills

Reading & comprehension

Basic computer skills

Teamwork

Cash handling

Education

No formal education required

Tools

Microsoft Office

Job description

Department: 11903 AMC Grafton - Food and Nutrition

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: Start time various between 5:30 am - 7:00 am, will be scheduled every other weekend and holiday required.

Pay Range: $18.85 - $28.30

Major Responsibilities:

• Assembles patient and mobile meal trays/meals in accordance with approved diet guidelines and portions while adhering to productivity standards.
• Loads and transports food carts. Delivers patient meal trays to patient rooms in accordance with established procedures.
• May provide initial service to visitors in the cafeteria by serving food and maintaining the cleanliness of the cafeteria. Responsible for operating cash register, handling cash and completing daily reports and cash register balance sheets as needed.
• Performs cleaning duties using established sanitation procedures in the kitchen and cafeteria. Washes pots, pans, and dishes according to established procedures.
• Assists with preparation, delivery, setup, cleanup and presentation of catered and specialized events. Assists with "special days/promotions", including decorating. Displays daily specials for presentation to customers. Coordinates the food preparation and presentation of all major catering.
• Prepares snacks, beverages, sandwiches and other patient food items in accordance with standardized recipes and approved diet guidelines and portions while adhering to productivity standards.
• Prepares, arranges, serves and replenishes supplies of food, beverages and condiments in retail areas and kitchen. Prepares entrees, grill and deli sandwiches, and salads with an emphasis on food garnishing and presentation. Replenishes food service areas to include supply of dishes, utensils, glassware, napkins and trays.
• Delivers and stocks all nursing units, doctors' lounges, same day surgery and emergency rooms, following established procedures while adhering to productivity standards.
• Monitors food temperatures and utilizes established procedures to ensure safe food handling techniques and prevent foodborne illness.

Licensure, Registration, and/or Certification Required: None Required.

Education Required: No Formal Education.

Experience Required: No experience required.

Knowledge, Skills & Abilities Required: Basic knowledge in food service from within a hospital, hotel, restaurant or a related environment. Ability to read and understand written and oral communications. Good communication and customer service skills to effectively interact with internal and external customers. Intermediate computer skills in Microsoft Office or similar products. Ability to use e-mail and internet.

Physical Requirements and Working Conditions

Operates equipment (i.e. dish-machine, tray line, garbage disposal, etc.) necessary to perform the job. Demonstrating ability to safely and effectively, utilize necessary power equipment.

Stands walks and reaches above shoulders the majority of the workday as well as squats, bends, twists, kneels and climbs throughout shift.

Must be able to:

• lift up to 40 lbs. from floor to a maximum 5 ft.
• lift and carry up to 40 lbs. at waist height a reasonable distance.

Must be able to:

• push/pull with 20 lbs. of force.

Working atmosphere also contains fumes, odors, and dust/dirt. floor, spices, etc. (Fumes are trucks, dust/dirt from storeroom or cleaning agents).

May be exposed to mechanical, electrical and chemical hazards. Protective clothing must be worn as necessary.

May be required to enter patient isolation rooms wearing appropriate coverings during meal service tray delivery and pick up.

Will be exposed to sharp knives, other sharp cooking utensils, heat from ovens and other hazards in a kitchen environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

• Compensation
• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans wi