Food Service Aide – Customer Care & Safety

70000 The Evangelical Lutheran Good Samaritan Society; Ottumwa (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Sanford Health in the United States is hiring a Food Service Assistant to support daily food service operations at our facilities. You will monitor temperatures, prepare and serve items, restock areas, and operate cash registers while delivering friendly, patient-focused service.

The role emphasizes HACCP compliance, teamwork, and the ability to stand for long periods. Prior customer service experience is preferred; on-the-job training will be provided.

Qualifications

• Minimum of 16 years of age.
• Previous customer service experience preferred.
• Ability to read, write and follow oral and written directions.
• Ability to perform basic math.
• On-the-job training will be provided.
• Serv Safe may be required depending on location.
• Basic Life Support may be required depending on location.

Responsibilities

• Monitor and record proper food temperatures.
• Set up and maintain a clean, sanitized serving area.
• Prepare and serve food items; restock food areas.
• Clean and sanitize equipment and spaces.
• Handle payments using a computerized register.
• Provide outstanding customer service and communicate effectively.

Skills

Customer service

Cash handling

Food safety

Reading & writing

Job description

Sanford Health in the United States is hiring a Food Service Assistant to support daily food service operations at our facilities. You will monitor temperatures, prepare and serve items, restock areas, and operate cash registers while delivering friendly, patient-focused service.

The role emphasizes HACCP compliance, teamwork, and the ability to stand for long periods. Prior customer service experience is preferred; on-the-job training will be provided.