Food Server - Village Pub (Horizon)

Ellis Island Casino; Las Vegas (NV); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Life Insurance

Vision

Short-term Disability

Combo plan

Free parking

Free meal per shift

Paid time off

401(k) eligibility

Job summary

Ellis Island Casino in Las Vegas is seeking a Food Server to take and sequence food and beverage orders, serve guests in their section, and coordinate with the kitchen to ensure timely, high-quality service. The role is non-exempt and typically reports to the Kitchen Manager or Bar Manager.

The position requires at least six months of experience in the food and beverage industry, the legal age to serve alcohol, and excellent English communication.

Qualifications

• At least six months of experience serving in the food and beverage industry.
• Must meet state minimum age for serving alcoholic beverages.
• Demonstrates the ability to interact with guests and team members in a friendly, outgoing manner.
• Works well in a fast-paced environment.
• Knowledge of health, safety, and sanitation practices.
• Proficient in English (written and spoken).

Responsibilities

• Greet and seat guests.
• Explain the menu and make recommendations.
• Take food and beverage orders and note allergies; enter orders accurately.
• Coordinate with kitchen staff for timely service.
• Balance dishes and tray transport to correct tables.
• Refill drinks and provide attentive service.
• Check in with guests during meals and ensure satisfaction.
• Set tables, polish glasses, fold napkins, and replenish condiments.

Skills

Food service

Customer service

Team player

English proficiency

Job description

Description

Category: Food and Beverage

Status: Non-Exempt

Reports To: Kitchen Manager and Bar Manager

Job Description

The Food Server is responsible for taking food and beverage orders, entering orders quickly and in proper sequence, serving food and beverages for guests in their section as well as other sections, coordinating with the kitchen to ensure timely service and quality of the food, and always providing the highest quality of service to the customer. Performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Kitchen Manager or Bar Manager.

Benefits

• Medical
• Dental
• Basic Life Insurance (included with the dental plan)
• Vision
• Short-term Disability
• Combo plan covering accidents, hospitalizations, and critical illnesses
• Free on-site parking
• One free meal per shift
• Paid time off
• Eligibility to participate in a 401(k)-retirement plan (after 6 months of successful employment)

Responsibilities

• Greeting and seating guests.
• Explaining the menu to guests and making recommendations.
• Taking food and beverage orders, noting any allergies guests may have, and accurately entering them into the ordering system.
• Communicating effectively with kitchen staff.
• Balancing dishes, drinks trays, and bringing them to the correct tables.
• Providing attentive service to guests by refilling drinks as needed.
• Providing excellent customer service to guests by checking in during meals.
• Performing duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments as necessary.

Skills / Experience

• Requires at least six months of experience serving in the food and beverage industry.
• Must meet state minimum age for serving alcoholic beverages to guests.
• Demonstrates the ability to effectively interact with guests and fellow team members in a friendly, enthusiastic, and outgoing manner.
• Works well in a fast-paced environment.
• Knowledge of health, safety, and sanitation practices.
• Comprehension of the English language both written and oral.

Physical Requirements

• Work outdoors less than 25% of the time.
• Must possess the ability to lift, bend, and kneel.
• Must be able to stand and walk swiftly for long periods of time while carrying large service trays.
• Ability to work in environments that can be smoky, noisy, hot, cold, or humid.
• Must be able to lift 25 pounds without assistance and lift 50 pounds with assistance.

This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs.

Core Values

• Service - Personalized, warm, and consistently exceptional customer service.
• Value - Committed to deliver quality products for great prices.
• Growth - Promote personal development and growth for all team members.
• Family - Create a family-like environment by staying close to our guests and our team members.
• Passion - Work with passion and enthusiasm every day.

Position Requirements

About the Organization Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients.

Our casino and food and beverage locations are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment! Not only do we serve the highest quality food, but we've been voted the #1 Best Microbrewery of Las Vegas and have the #1 Best Karaoke of Las Vegas.

Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players.

KOIN offers a full-service financial wallet and integrated payment solution, and aims to provide a convenient, secure and flexible payment solution for both consumers and businesses.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.