Food Server - Sports & Social - Maryland
Live! Casino & Hotel Maryland
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Benefits offered by this job
Job summary
Live! Casino & Hotel Maryland is seeking a Server to deliver friendly, efficient food and beverage service within a high-energy casino setting. You will welcome guests, suggest menu items, and ensure smooth payment processing while maintaining a clean and organized work area.
The role emphasizes delivering exceptional service to enhance both dining and gaming experiences, with opportunities to assist in In-Room Dining and to interact with guests across shifts.
Qualifications
- High school diploma or GED preferred.
- 1–3 years experience in casual, buffet and/or fine dining restaurants.
- Must obtain and maintain Maryland license per regulatory requirements and Alcohol Beverage Card.
Responsibilities
- Acknowledge guests in a friendly and timely manner.
- Take orders, recommend items, and present food.
- Acquire and validate payment for all F&B services.
- Clear tables, transport dirty items, and maintain a clean work station and wait stand.
Skills
Education
Job description
As a Server, you'll provide friendly, efficient food and beverage service while ensuring guests feel welcomed and valued. From confidently recommending menu items to processing payments and maintaining a clean, organized workspace, your role is key to delivering exceptional service that enhances both the dining and gaming experience at Live! Casino & Hotel.
USD $4.35/Hr.
USD $4.35/Hr.
As a Server, you'll provide friendly, efficient food and beverage service while ensuring guests feel welcomed and valued. From confidently recommending menu items to processing payments and maintaining a clean, organized workspace, your role is key to delivering exceptional service that enhances both the dining and gaming experience at Live! Casino & Hotel.
- Responsible for:
- Acknowledging guests in a friendly and timely manner.
- Taking orders from guests, recommending food choices, and presenting food.
- Acquiring and validating a method of payment for all food and beverage services.
- Assisting in clearing tables, transporting dirty dishes and linen to a bus cart. Cleaning work station and wait stand at end of shift.
- Enhances the gaming and dining experience of guests to Live Casino, with prompt, efficient, service and interaction with guests.
- Help with the execution and delivery of In-Room Dining orders when applicable.
- Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.
- Ability to:
- Use fountain soft drink, tea and coffee machines.
- Read and write basic instructions.
- Communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
- Ability to organize and be creative.
- Excellent communication and interpersonal skills.
- RAMP certified.
- Knowledge of:
- Alcohol Beverage Control laws, health regulations, and PPE (Personal Protective Equipment).
- Sanitation and health department regulations for safe handling of food.
- A high school diploma or GED equivalent is preferred. A high level of customer service training would be a plus.
- One (1) to three (3) years of experience in casual, buffet and/or fine dining restaurants.
- Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.
- Alcohol Beverage Card is required.
- Ability to:
- Stand and walk continually throughout a scheduled shift.
- Bend, stoop and reach while carrying dishes, glasses and serving tray.
- Push bus cart and carry trash/linen bags weighing up to 35 pounds.
- Use of stairs and elevators
- 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
Please note that this is a union position, and individuals in this role may be required to pay applicable union dues and fees.
We encourage Team Members to share their preferred shift availability, and we will strive to accommodate individual scheduling preferences whenever possible and consistent with business needs. Please note that this is a union-represented position and scheduling is governed by the applicable collective bargaining agreement. Team Members may be required to participate in shift bids, and shift assignments may change based on operational requirements and Team Member seniority.
- Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members may include:
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts
Individuals chosen to be part of the Live! Team can expect:
- To be part of an exciting experience unlike any other in the market.
- To be given the power and responsibility to put service and community first.
- To come together as a strong team, while valuing and celebrating our diversity.
- To be given the tools, resources, and opportunity to grow in their career.
- To work hard and have fun.
- Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
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