Food Server (Sports & Social) - Bossier City

Live Casino & Hotel; Bossier City (LA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at an established casino and hotel where your talents will shine! As a vital member of our service staff, you will be responsible for creating memorable experiences for our guests by providing exceptional service in a fast-paced environment. Your role will involve guiding guests through our extensive menu, ensuring compliance with gaming regulations, and maintaining a clean and welcoming atmosphere. If you thrive in a dynamic setting and enjoy engaging with people, this is the perfect opportunity for you to grow and make a difference in our guests' experiences.

Qualifications

• Ability to communicate effectively and comply with company rules.
• Ability to withstand physical demands of the job.

Responsibilities

• Greet guests and provide prompt, accurate service.
• Maintain cleanliness and manage cash handling procedures.

Skills

Effective Communication

Physical Stamina

Education

High School Diploma or GED

Job description

Overview

Why We Need Your Talents:

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand.

Responsible for greeting guests and providing prompt, accurate and courteous service.

Where You'll Make an Impact:

• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Alert Management of any service and/or safety issues.
• Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.
• Responsible for all bank and cash handling procedures and variance policies.
• Carrying a tray of beverage and food offerings throughout the restaurant/bar.
• Serving and replenishing, as requested.
• Maintaining cleanliness of work and guest areas at all times including removing empty glasses/bottles and cleaning ashtrays.
• Abiding with all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests.
• Performing additional duties as assigned.
• Ensures compliance with all federal and state gaming regulations.
• Abides by company and department specific appearance standards.

Skills to Help You Succeed:

• Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
• Ability to withstand physical demands, such as standing and walking briskly for extended periods of time; pushing, pulling, stooping, bending and squatting continuously throughout shift; able to lift and carry 30 pounds, unassisted, for extended periods of time.

Must-Haves:

• High school diploma, GED or equivalent employment in related position is preferred.
• You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
• Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.

Physical Requirements:

• Casino is large and requires ability and energy to move about it with a true sense of urgency.
• Handling, carrying or lifting items weighing up to 30 pounds.