Food Server - Part Time

HEI Hotels & Resorts; Atlanta (GA); On-site; USD 12,000 - 15,000; Full time

Benefits offered by this job

Medical and Dental benefits

Vision benefits

401(k) with matching

Discounted room rates

Parental Leave

Daily Pay option

Free parking

Job summary

Courtland Grand Hotel in Atlanta seeks a friendly and professional server to provide exceptional guest service and ensure accurate order delivery. You will handle POS transactions, promote menu items, and support beverage service while maintaining standards.

Ideal candidates bring basic F&B knowledge, strong communication, and the ability to lift trays and work with a team in a fast-paced environment. This is a full-time, on-site role with comprehensive benefits.

Qualifications

• Maintain a professional appearance and manner at all times.
• Strong teamwork and willingness to help colleagues.
• Basic knowledge of food and beverage prep, service standards and etiquette.
• Knowledge of table settings, service ware and menu items.
• Able to remember and promote menu items to guests.
• Able to lift and carry trays up to 30 lbs. throughout shift.
• Operate beverage and toast equipment as needed.
• Able to use a POS system and learn procedures.
• Clear verbal and written communication; adapt to audiences.
• Adapt communication style to supervisors, coworkers, public, etc.

Responsibilities

• Check station before, during and after shift for setup and cleanliness.
• Greet guests and inform them about specials and promotions.
• Record guest orders, confirm accuracy, and input into POS.
• Deliver orders to tables with accuracy and appropriate condiments.
• Abide by state and corporate alcohol-service requirements.
• Replenish beverages and check guest satisfaction.
• Suggest and serve desserts or specialty coffees on request.
• Close out checks using POS and present them promptly.

Skills

Professional appearance

Team player

Food & beverage knowledge

Table settings knowledge

Menu knowledge

Tray handling (up to 30lbs)

Beverage equipment operation

POS literacy

Communication skills

Adaptable communication style

Tools

POS system

Job description

About Us

Courtland Grand Hotel is located in the heart of Atlanta's downtown business district. We are minutes from many of the city's largest event venues that host major conventions such as Mercedes Benz Stadium, Georgia World Congress Center and State Farm Arena, just to name a few. At Courtland Grand Hotel, we foster a family environment and embrace the diversity and cultures represented by our associates with our own Community Wall that celebrates the cultures our associates proudly represent. We show appreciation to our associates through our HEI Loves initiatives with recognition and reward programs, birthday and anniversary celebrations, annual parties, and monthly informational events to keep our team updated and informed. We offer a hearty benefit package that includes, Medical, Dental, Vision, 401k, Life Insurance, Employee Assistance Program, Discounted Room Rate, Parental Leave, Daily Pay Program, free parking and more!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $10.00 - $10.00Tipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No

Overview

Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Essential Duties and Responsibilities

• Check station before, during and after shift for proper set-up and cleanliness.

• Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.

• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.

• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.

• When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.

• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.

• Replenish beverages as necessary and check with guests for overall satisfaction.

• Market and serve upon request any dessert items or specialty coffees.

• Operate the Point of Sale procedures to pre-check order and close out the check.

• Present the check to guest promptly.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Maintain a professional appearance and manner at all times.

• Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.

• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.

• Knowledge of the appropriate table settings, service ware and menu items.

• Ability to remember, recite and promote the variety of menu items.

• Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.

• Ability to operate beverage and toast equipment with or without reasonable accommodation.

• Ability to establish and maintain effective working relationships with associates, customers, and patrons.

• Ability to operate a keyboard and learn Point of Sale procedures.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.