Food Server - Hugos (Full Time)

Rivers Casino Des Plaines; Des Plaines (IL); On-site; USD 45,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Food Server to join their team. In this full-time role, you will provide exceptional service to guests, ensuring a memorable dining experience. Your responsibilities will include serving food and beverages, maintaining a clean and safe environment, and effectively communicating with customers. This position offers a dynamic work environment where you can grow your skills and advance your career. With a strong focus on hospitality, quality, and value, this role is perfect for individuals who thrive in a fast-paced setting and are passionate about delivering outstanding service.

Benefits

Medical, Dental, Vision, and Life Insurance

401K - 4% match to 5% Team Member Contribution

$1 Daily Meals

Earn up to 18 Days of Paid Time Off Your First Year

Free Shuttle from Rosemont's Blue Line Station

Free Parking On-Site

Rivers Casino Scholarship Program

Tuition Reimbursement

Fitness/Gym Reimbursement

Leadership Training & Career Advancement Programs

Qualifications

• Must have strong customer service skills and maintain poise under pressure.
• Ability to effectively communicate verbally in a fast-paced environment.

Responsibilities

• Serve food and beverages to customers in a friendly and efficient manner.
• Perform dining room setup and closing duties, ensuring cleanliness and safety.
• Compute customer checks and operate the POS system.

Skills

Customer Service Skills

Basic Math

Verbal Communication

Ability to Follow Instructions

Education

High School Diploma or GED

Job description

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WALK-IN WEDNESDAY

Interview on the spot!

Every Wednesday from 12 PM - 2 PM

2500 E. Devon Ave | Des Plaines , IL 60018

Free Parking / Free Shuttle from the Rosemont Blue Line Station

Position Summary

The Waitstaff serves food and beverages to customers in a friendly, efficient, and professional manner and ensures a positive experience for all customers. Each Waitstaff employee is responsible for ensuring the successful delivery of the Gibson's Restaurant Group's philosophy, which is based upon three distinct core beliefs: Hospitality, Quality and Value.

Essential Duties And Responsibilities

• Serve customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that "the customer is always right" !
• Perform dining room set-up, running side work and closing duties.
• Have extensive knowledge of the restaurant's menu and wine list, including daily specials.
• Check identification to ensure customers meet minimum age requirements for consuming alcoholic beverages.
• Participate in table and dining room clean up.
• Compute customer checks, operate the POS system and accept payments.
• Accurately report tips for each shift.
• Maintain dining room safety and sanitation standards.
• Be aware of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns.
• Arrive for each shift on time and in full uniform.
• Attend all pre-shift meetings ready to "listen and learn" and share ideas.
• Avoid leaving work areas during peak periods.
• Take breaks only when approved by the General Manager or Manager.
• Keep a clean and professional appearance at all times.
• Must pass general information and departmental tests.
• May perform other duties as assigned.
  
  

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skills and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  

Education And/or Experience

• High school diploma or GED preferred
• Six months to one year experience serving in a restaurant preferred; or a combination of education and experience.
  
  

Skills

• Ability to effectively communicate verbally with customers and other staff in fast-paced environment.
• Ability to do basic math.
• Ability to follow instructions and procedures.
• Must be of legal age to serve alcohol.
• Must have strong customer service skills and be able to maintain poise and positive personality when under pressure.
  
  

Perks that Work!

• Medical, Dental, Vision, and Life Insurance
• 401K - 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year
• Free Shuttle from Rosemont's Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement
• Fitness/Gym Reimbursement
• Community Volunteer Opportunities
• Leadership Training & Career Advancement Programs
• Team Member Exclusive Discounts

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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