Food Server, Drafts Sportsbar FT

Cherokee Casino; Mississippi; On-site; USD 11,000 - 17,000; Full time

Job summary

Cherokee Nation Businesses is seeking a Food Server for Gold Strike Casino in Mississippi. The role involves greeting guests, taking orders, delivering meals, and maintaining table cleanliness. You will be attentive to guest satisfaction and ensure accurate billing at the POS.

The position is hourly, full-time, and on-site with shifts that may include weekends and holidays. Strong customer service and knowledge of beverages and menu items are essential to success.

Qualifications

• High School Diploma or GED required.
• 2 years of Food & Beverage experience in a high paced environment.
• Ability to work varied shifts, including weekends and holidays.
• Excellent customer service and interpersonal skills.

Responsibilities

• Greet guests in a friendly manner and take orders.
• Deliver orders and maintain table cleanliness.
• Itemize bills and process payments accurately.
• Coordinate with kitchen and management to handle guest requests.
• Maintain station cleanliness and restock as needed.
• Work flexible schedule, including weekends and holidays.

Skills

Customer service

English communication

POS systems

Beverage knowledge

Education

High School Diploma or GED

Job description

It is the primary responsibility of the Food Server to take and deliver customer orders, maintain tables, guest satisfaction, and finalize checks. The food server is also responsible for performing side work and general cleaning of assigned stations.

Position Status: Hourly, Full-Time
Location: Gold Strike Casino

Responsibilities

PRINICIPAL DUTIES AND RESPONSIBILITIES:

• Greet guests in a positive, friendly manner and make them feel welcome.
• Knowledgeable of selling techniques and service delivery of menu items of every course and both non and alcoholic beverages.
• Maintain table cleanliness utilizing a silent service approach.
• Itemize bills correctly and efficiently secure payment.
• Maintain cleanliness and stock of assigned areas, side stations, tables, and Point of Sale (POS) stations.
• Anticipate the guests’ needs and respond appropriately with a sense of urgency.
• Communicate with management, chefs, and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
• Perform other job-related duties as requested.

Qualifications

MINIMUM REQUIREMENTS:

• High School Diploma or GED.
• Two (2) years of Food and Beverage experience in a high-paced environment
• Work varied shifts, including weekends and holidays.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledgeable of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes.
• Knowledgeable of standard kitchen equipment and supplies, including, but not limited to toasters, refrigerators, coolers, slicers, and beverage machines.
• Knowledge of health, safety, and sanitation regulations.
• Knowledgeable of computers and Point of Sale (POS) systems.
• Able to effectively communicate in English, in both written and verbal forms.
• Knowledge of hotel services, features, local attractions, and activities to respond to guest inquiries accurately.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.

WORKING CONDITIONS:
Able to stand, walk, run, lift up to 50 lbs. etc. for extended periods.

*This is not intended to include every duty or responsibility of the job nor is it intended to be an all‑inclusive list of the skills and abilities required to do this job.

This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.

Job Info

• Job Identification 32190
• Job Category Food and Beverage
• Job Schedule Full time
• Locations Gold Strike Casino (MS) (On-site)