Food Server (AM) - Live! Casino & Hotel Philadelphia

Live Casino & Hotel; Philadelphia (Philadelphia County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Food Server to join their team. This role involves providing exceptional food and drink service to guests, ensuring a memorable dining experience. You will engage with guests, recommend menu items, and maintain a clean and organized work environment. If you have a passion for customer service and thrive in a fast-paced, energetic setting, this opportunity is perfect for you. Join a culture that values teamwork and fun while enjoying various perks, including health coverage and discounts. Your talents will shine in this vibrant casino atmosphere!

Benefits

Comprehensive health coverage

Generous retirement savings options

Free uniforms

Free parking

Discounted meals

Service and Attendance bonuses

Tuition reimbursement

Discounts on hotels and travel

Qualifications

• 1-3 years experience in casual or fine dining restaurants.
• Ability to communicate in English and Asian languages.

Responsibilities

• Provide friendly and efficient food and drink service.
• Acknowledge guests and recommend menu items.
• Assist in clearing tables and maintaining cleanliness.

Skills

Customer Service

Knowledge of Alcohol Beverage Control laws

Communication in English and Asian languages

Ability to use beverage machines

Organizational Skills

Education

High School Diploma or GED

Tools

Fountain Soft Drink Machines

Tea and Coffee Machines

Job description

Overview

Why We Need Your Talents

We're looking for a Live! Food Server to provide friendly and efficient food and drink service to restaurant guests. Assures that guests have a favorable dining experience. Smiles and engages in conversation with guests as a key to the success for the wait staff.

Responsibilities

Where You'll Make an Impact

• Responsible for acknowledging guests in a friendly and timely manner.
• Responsible for knowledge of the menu and being able to make confident recommendations to the guests.
• Responsible for acquiring and validating a method of payment for all extra food and beverage service in the restaurant. Responsible for taking orders from guests, recommending food choices, and presenting food. Assisting in clearing tables, transporting dirty dishes and linen to a bus cart. Cleaning work station and wait stand at end of shift.
• Enhances the gaming and dining experience of guests to Live Casino, with prompt, efficient service and interaction with guests.
• Help with the execution and delivery of In-Room Dining orders when applicable.
• Other duties as assigned.

Qualifications

Skills You'll Need to Succeed

• Ability to use fountain soft drink, tea and coffee machines.
• Ability to read and write basic instructions.
• Knowledge of Alcohol Beverage Control laws, health regulations, and PPE (Personal Protective Equipment).
• Ability to communicate in English and fluently in either Chinese, Japanese, Korean, Vietnamese & other Asian languages.
• Ability to organize and be creative. Knowledge of sanitation and health department regulations for safe handling of food.

A Few Must Haves

• Education: A high school diploma or GED equivalent is preferred. A high level of customer service training would be a plus.
• Experience: One (1) to three (3) years of experience in casual, buffet and or fine dining restaurant.
• Must be able to comply with all state gaming regulations, which may include obtaining a license. Alcohol Beverage Card is also required.

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents.
• Generous retirement savings options are available.
• Free uniforms.
• Free parking.
• Discounted meals.
• Service and Attendance bonuses.
• Tuition reimbursement.
• Discounts on hotels, theme parks, travel, and more!

Physical Requirements

• Ability to stand and walk continually throughout a scheduled shift.
• Ability to bend, stoop and reach while carrying dishes, glasses and serving tray.
• Ability to push bus cart and carry trash/linen bags weighing up to 35 pounds.

Life at Live!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.