Food Safety Quality Systems Manager

EMEA3 Recruitment; Hodges (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

Symrise is seeking a Food Safety Quality Systems Manager to deploy and maintain quality standards across North America. You will coordinate ISO/GFSI programs, train auditors, and drive continuous improvement within NAM sites, ensuring alignment with customer and regulatory requirements.

You will lead cross-functional teams in developing procedures, training, and governance to solidify the quality system across multiple sites.

Qualifications

• Bachelor's degree in Food Science, Microbiology, Engineering or similar technical discipline.
• 5+ years of Quality Systems implementation/management; 3–5 years as CQE/CQM in food/pet food manufacturing.
• 2–3 years of directly supervising staff.
• Must be HACCP certified; PCQI a plus.
• Expert in designing/implementing ISO, FSSC, SQF and related quality systems.
• Knowledge of statistics and SPC; familiarity with inspection/control methods.

Responsibilities

• Deploy quality standards across NAM sites and coordinate systems','Lead continuous improvement of North America Quality Systems.
• Train internal auditors to GFSI standards and support audits for NAM locations.
• Monitor audits and drive corrective actions; support distribution centers for standards implementation.
• Lead FSQ training and development of FSQ/Operations teams on required modules.
• Track and report KPI's related to quality systems and compliance.

Skills

Quality Systems

Statistical Process Control

Project Management

Supervisory Experience

HACCP Knowledge

Education

Bachelor's degree in Food Science/Microbiology/Engineering

HACCP Certified

PCQI (plus)

CQE/CQM Experience

Tools

ISO 9000

FSSC/SQF

FDA FSMA Knowledge

Quality Management Systems

Job description

About Us

Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage manufacturers, the pharmaceutical industry and producers of dietary supplements and pet food.

With sales of around €4.9 billion in the 2025 financial year, the company is one of the world's leading providers. The Group, headquartered in Holzminden, Germany, has more than 100 locations in Europe, Africa and the Middle East, Asia, the USA and Latin America.

Together with its customers, Symrise develops new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked.

Symrise – always inspiring more...

About the Role

Position Summary

The Food Safety Quality Systems Manager will deploy the required quality standards in each site by coordinating the design, implementation, training and monitoring systems necessary to meet the applicable ISO, GFSI and customer requirements. They will lead the continuous improvement of the North America Quality Systems through standardization of current procedures, coordination with global stakeholders and ongoing training necessary to solidify the system with all associates.

Essential Duties and Responsibilities

1) FSQ Responsibilities:

• Responsible for the implementation and maintenance of DPF NAM Food Safety Quality Management System.
• Responsible for communication, implementation, and maintenance of GFSI standard for NAM.
• Responsible to train internal auditors to the GFSI standards
• Responsible for organizing and supporting all customer and certification audits for NAM locations
• Support site FSQ Managers as needed for critical response action
• Support the quality system improvement of the distribution centers to meet warehouse standard implementation
• Responsible to monitor trends on internal and external audits. Lead and implement actions for continuous improvement in the F Food Safety Quality System across all NAM sites
• FSQ Lead for GO FSQ Training ensuring that a FSQ and Operations team are taking the appropriate modules.
• Responsible FSQR training material for orientation and monthly training

2) Management Responsibilities

• Develop & Manage FSQ Systems Specialist and Technical Specialist
• Support GFSI/ISO audits for NAM sites
• Responsible to facilitate FSQ System capability feedback to the NAM Board members and represent the SPF on standard development teams for future standards
• Track and report pertinent KPI’s

3) Cross Functional Interaction

• Educates cross functional team and plant associates on Food Safety/Quality systems and policies.
• Actively leads and/or co-leads work with operations management and other functions to define gaps and develop procedures/policies for continuous improvement.
• Guides the cross-function team to commercial success through maintenance of food safety quality system to meet or exceed customer expectations.

About You

Required Qualifications

• Bachelor's degree in Food Science, Microbiology, Engineering, or other similar technical discipline.
• 5+ years of experience in Quality Systems implementation and management with 3 to 5 years as a CQE / CQM in a medium-size food and/or pet food manufacturing environment
• 2-3 years of directly supervising / managing a staff.
• Must be HACCP certified. PCQI is a plus.
• Expert in designing and implementing Quality systems (ISO, FSSC, SQF, etc.)
• Broad knowledge of theory and principles of statistics and statistical process control.
• Diverse knowledge of inspection and control methods, techniques and documentation.
• Basic knowledge with FDA (FSMA) regulatory requirements and food safety systems.
• Basic understanding of FSMA / Preventive Controls, Food Safety Plan / HACCP design, measurement, documentation and training.
• Certification of quality control is a strong advantage (ISO 9000 etc.).
• Experience in Project Management, 5S, Kaizen, Six Sigma, and Lean Manufacturing is beneficial.
• Microbiology and/or Regulatory background is an advantage.

What We Offer

Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.

Come join us and embark on a fascinating journey with Symrise.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.