Food Runner - TEN (Part Time)

Rivers Casino; Des Plaines (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

Rivers Casino in Des Plaines is seeking customer service team members to provide exceptional service within a dynamic and fast-paced environment. Successful candidates will engage with guests, ensuring a high standard of service while maintaining cleanliness and professionalism. Opportunities for growth and benefits, including health insurance and paid time off, are offered.

Benefits

Medical, Dental, Vision, and Life Insurance

401K – 4% match to 5% Team Member Contribution

$1 Daily Meals

Earn up to 18 Days of Paid Time Off Your First Year

Free Shuttle from Rosemont’s Blue Line Station

Free Parking On-Site

Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren

Tuition Reimbursement

Community Volunteer Opportunities

Team Member Exclusive Discounts

Qualifications

• Prior experience in a customer-facing role is beneficial.
• Ability to lift at least 20 pounds and stand for long periods.
• Must be clean and neat, in proper uniform including nametag.

Responsibilities

• Provide service to all casino customers efficiently and courteously.
• Lift and carry items, serve drinks, and clear tables.
• Maintain clean work area and assist guests as needed.

Skills

Interpersonal Communication

Customer Service

Ability to Work Under Pressure

Job description

Rivers Casino Des Plaines
3000 S. River Road
Des Plaines, IL 60018, USA

Description

WALK-IN WEDNESDAY

Interview on the spot!

Every Wednesday from 12 PM - 2 PM

Free Parking / Free Shuttle from the Rosemont Blue Line Station

Job Functions:

• Responsible for providing service to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service.
• Must be willing to work all shifts.
• Picks up empty glasses and returns them to the proper area.
• Works in assigned area, taking drink orders, presenting drinks to customers, clearing tables and serving food.
• Maintains a clean station at all times and performs assigned side work duties such as stocking coffee, glasses, cream, sugar, beverage napkins, etc.
• Possesses complete knowledge of all procedures related to the job.
• Ensures that all guests are treated in a prompt, professional and courteous manner.
• Knows the menu items, specials, and prices.
• Completes all side work and other duties as assigned in a timely manner.
• Offers assistance to all guests regardless of where they are seated.
• Works to ensure a clean and sanitary work area at all times.
• Handles any guest’s complaints or problems in a prompt and courteous manner.
• Keeps work area clean.
• Ensures thorough communication between shifts.
• Remains up to date on all Departmental Policies and Procedures.
• Complies with all departmental rules, side work assignments, and departmental procedures.
• Performs all other duties specified or assigned

Job Requirements:

• Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.)
• Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving cocktails.
• Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
• Possesses ability to work under pressure.
• Prior experience is helpful as well as a proven track record demonstrating sound judgment.
• Is always clean and neat, in proper uniform, including nametag, I. D. badge, and slip resistant
• Ability to communicate with Team members and guests
• Ability to successfully fulfill the pre-employment process
• Ability to work flexible shifts and days of the week including holidays

Perks that Work!

• Medical, Dental, Vision, and Life Insurance
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement
• Community Volunteer Opportunities
• Team Member Exclusive Discounts

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.