Food Runner/Service Assistant

Sofitel Philadelphia at Rittenhouse Square; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel in Philadelphia seeks a Food Runner/Service Assistant dedicated to delivering excellent guest experiences. Responsibilities include engaging with guests, ensuring food quality, and collaborating within the team. Ideal candidates exhibit a positive attitude and are skilled in communication, thriving in a vibrant environment. This full-time entry-level role offers abundant opportunities for professional growth.

Benefits

Unlimited career development opportunities

Corporate Social Responsibility activities

Qualifications

• Ability to engage with guests and show empathy.
• Positive, can-do attitude in a fast-paced environment.
• Skilled in communicating with guests and colleagues.

Responsibilities

• Engage with guests to create a memorable dining experience.
• Ensure quality of food presentation and service timeliness.
• Collaborate with team members and address guest feedback.

Skills

Communication

Multi-tasking

Empathy

Positive attitude

Job description

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You only get one chance to make a great and lasting first impression!

From a very warm reception to a fond and memorable farewell, the Food Runner/Service Assistant, will take care of our guests, ensuring a seamless dining experience!

Food Runner/Service Assistant - Full-Time

What's in it for you: * Unlimited career development opportunities, both nationally and internationally. The sky is your limit! * Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential * Give back through our Corporate Social Responsibility activities and local community based philanthropy.

What you will be doing

• Showcasing your unique personality and skills, you will engage with guests to create a memorable In room/dining experience!
• Work with the Food & Beverage team in the heart of the house in ensuring quality of food, food presentation, timeliness of orders, and efficiency of service happens seamlessly. At times, you may be required to work autonomously and will be responsible for resolving any quest issues you encounter.
• Collaborate with team members on the floor; bartenders, servers, hostess and managers. Provide support for your team members throughout service.
• Exercise good judgment and intuition to anticipate guests' needs. Take initiative to connect with guests, inquire about their experience, and ensure their satisfaction.
• Be empowered to lead operations and address guest feedback
  
  

Qualifications

Your experience and skills include

• A positive, can-do attitude and an ability to multi-task in a fast paced, exciting environment while working alongside a diverse group of colleagues
• Skilled in communicating with guests and colleagues with a polished appearance and a poised demeanor
• Ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members
• A desire to learn and grow in a professional, fun and chic environment!
  
  

Additional Information

Your team and working environment

• Be part of an influential team to guide the transformation of luxury, French hospitality.
• We recognize and celebrate team and individual successes.
• We are a brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests.
  
  

Source: Hcareers

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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