Job Details
Job Location: Sea Trail Golf - Sunset Beach, NC 28468 East Coast Golf Management, Inc. (ECGM), is now hiring for part-time Food Runners at our Sea Trail Golf Resort managed location in Sunset Beach, NC!
Employees of ECGM enjoys the benefits of:
- Complimentary employee meal during your shift (certain restrictions may apply).
- 20% discount on F&B excluding alcohol, tobacco, and food specials.
- Cost +10% off all Golf Shop merchandise excluding sale items.
- Complimentary Golf
- Booking window after 2pm the day before requested tee time
- Must be approved by the Head Golf Professional
- Up to three complimentary guests
Position Summary
The Food Runner is a professional who is responsible for quickly and accurately delivering orders from the kitchen to customers at the restaurant. They help Servers maintain a clean environment for restaurant patrons throughout the dining experience.
Essential Functions
The Food Runner:
- Obtain and maintain a working knowledge of all food menus.
- Assure guests have everything they need on the tables after delivery of food.
- Ensures guest has proper silverware, napkin, share plates when delivering food.
- Keep the kitchen station clean and organized.
- Utensils polished and stocked.
- Assist all servers, bartenders, and managers with carrying plates.
- Communicate effectively and courteously with guests, and co-workers.
- Communicate food orders to chefs/cooks, paying attention to priorities and special requests (e.g., food allergies)
- Perform calmly and effectively under stressful conditions.
- Promote an atmosphere of teamwork by assisting co-workers.
- Report to work in a complete required uniform.
- Maintain a well-manicured appearance and persona that reflects the image of the restaurant.
- Meet personal schedule requirements punctually.
- Be courteous, friendly, and pleasant.
- Stand and walk for an entire shift.
- Safely transport items to and from kitchen on a slick uneven surface.
- Lift and carry multiple plates from kitchen to dining room.
- Safely move about in all areas of the restaurant.
Qualifications
Position Qualifications/Requirements
Education/Credentials
- High School diploma or GED Preferred
Experience
- Ability to lift and carry up to 30 lbs. via food or beverage trays or required equipment needed to perform specific job duties.
- One year of food running or related experience in a full-service restaurant
ECGM’s Core Competencies
- Accountability: Ability to accept responsibility and account for his/her actions.
- Adaptability: Ability to adapt to change in the workplace.
- Customer oriented: Ability to take care of the customers’ needs while following company procedures.
- Enthusiastic: Ability to bring energy to the performance of a task.
- Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
- Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
- Interpersonal: Ability to get along well with a variety of personalities and individuals.
- Responsible: Ability to be held accountable or answerable for one’s conduct.
- Safety awareness: Ability to identify and correct conditions that affect employee safety.
- Tolerance: Ability to work successfully with a variety of people without making judgments.
Knowledge & Skills
- Active listening: Ability to actively attend to, convey, and understand the comments and questions of others.
- Autonomy: Ability to work independently with minimal supervision.
- Oral Communication: Ability to communicate effectively with others using the spoken word.
- Energy: Ability to work at a sustained pace and produce quality work.
- Friendliness: Ability to exhibit a cheerful demeanor toward others.
- Judgment: The ability to formulate a sound decision using the available information.
- Organization: Possessing the trait of being organized or following a systematic method of performing a task.
- Problem Solving: Ability to find a solution for or to deal proactively with work-related problems.
- Reliability: The trait of being dependable and trustworthy.
Other Requirements
- Must possess a valid driver’s license.
Physical Requirements
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands
- Lift/Carry
- Stand
- C
- Walk
- C
- Sit
- O
- Handling / Fingering
- F
- Reach Outward
- F
- Reach Above Shoulder
- F
- Climb
- N
- Crawl
- N
- Squat or Kneel
- O
- Bend
- F
- 10 lbs. or less
- F
- 11-20 lbs.
- C
- 21-50 lbs.
- O
- 51-100 lbs
- O
- Over 100 lbs
- N
- Push/Pull
- 12 lbs or less
- O
- 13-25 lbs
- O
- 26-40 lbs
- O
- 41-100 lbs
- O
Work Environment
The Food Runners work in a restaurant and bar setting. During busy hours, they are under pressure to serve customers quickly and efficiently. Must be available to work late evenings, weekends, and holidays.