Food Runner - Legal Sea Foods

LSF FRAMINGHAM LLC; Framingham (MA); On-site; USD 21,000 - 34,000; Full time

Job summary

LSF Framingham LLC in Framingham, MA is seeking a Food Runner to deliver orders with care and speed in a busy restaurant environment.

You will check orders for accuracy, coordinate with servers, and ensure garnishes and condiments are available. This role requires strong communication, a courteous demeanor, and the ability to work under pressure during peak hours.

Qualifications

• Minimum age 17 years.
• High school diploma, equivalency or related experience preferred.

Responsibilities

• Presents self in courteous and professional manner to guests at all times.
• Checks orders for accuracy prior to serving to ensure food items are as guests ordered (sides, extras, etc.).
• Delivers food orders with appropriate garnishments.
• Delivers food orders timely and, where multiple guests involved, at the same time.
• Communicates important information to guests (e.g. hot plate) and servers (e.g. guest seeking drink from bar).
• Responds to guests’ requests for condiments or other items.
• Continually clears away dishes and debris from stations.
• Has knowledge of table numbers and the restaurant layout to ensure prompt service.
• Brings guests’ inquiries regarding food allergies to the Manager’s attention immediately.
• Ensures station is suitable for serving and meets company standards.

Skills

Customer service

Communication

Interpersonal skills

Works well under pressure

Education

High school diploma

Experience preferred

Job description

Job Details: Job Location: LSF Framingham LLC - Framingham, MA, Position Type: Full Time, Salary Range: $15.00 - $25.00Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Restaurant - Food Service, The Food Runner is responsible for serving food orders as specified by guests in a friendly and courteous manner.

DUTIES & RESPONSIBILITIES:

• Presents self in courteous and professional manner to guests at all times.
• Checks orders for accuracy prior to serving to ensure food items are as guests ordered (sides, extras, etc.).
• Delivers food orders with appropriate garnishments.
• Delivers food orders timely and, where multiple guests involved, at the same time.
• Communicates important information to guests (example: hot plate) and servers (example: guest seeking drink from bar).
• Responds to guests’ requests for condiments or other items.
• Continually clears away dishes and debris from stations.
• Has knowledge of table numbers and the physical layout of the restaurant to ensure prompt and proper service to guests.
• Brings guests’ inquiries regarding food allergies to the Manager’s attention immediately.
• Ensures station is suitable for serving and meets company standards.

SKILLS & COMPETENCIES:

• Demonstrates good judgment.
• Must be pleasant, cooperative and take direction well with excellent interpersonal and communication skills.
• Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
• Must be able to perform under pressure in a high-volume restaurant setting.
• Must be able to interact verbally and listen attentively to guests, co-workers, and supervisors.

Qualifications:

Minimum age requirement is 17 years of age for this position.

High school diploma, equivalency degree or related experience preferred.

ENVIRONMENTAL WORKING CONDITIONS:

Restaurant Setting

• Must be able to stand and exert fast-paced mobility for entire shift.
• Must have a good sense of balance, be able to lift, bend, kneel, stoop, squat, push and pull.
• Must be able to frequently lift food, and other items weighing up to 50 pounds.
• Position involves repetitive hand and wrist motion.

Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.