Food Runner Hourly ($9) plus tips

Ballyhoo Hospitality; Glenview (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Ballyhoo Hospitality is seeking an energetic Food Runner to join their renowned restaurant group in Glenview. The role focuses on managing service flow in a vibrant pub atmosphere, delivering dishes, ensuring guest satisfaction, and supporting kitchen staff, all while maintaining a positive guest experience.

Benefits

Paid Leave

401k with vested employer match

Medical, Dental, and Vision Insurance

Opportunities for professional growth

Inclusive work environment

Employee dining privileges

Qualifications

• Excellent communication and interpersonal skills.
• Strong focus on customer service and attention to detail.
• Ability to describe menu items and food preparation methods.

Responsibilities

• Manage kitchen expo service and food ticket flow.
• Deliver dishes to guest tables and describe food.
• Ensure guest satisfaction and support kitchen operations.

Skills

Communication

Customer Service

Time Management

Organizational Skills

Job description

Ballyhoo Hospitality Group is seeking an energetic, hospitality focused Food Runner to join our thirteenth restaurant and one of many in Glenview.

Concept Overview: Jackman & Co
A pub at heart, we are a place where people can gather to share exceptional food but still put the world to rights over a great pint. Our food is meant to be enjoyed over laughter and good times. Jackman’s menu focuses on the cooking traditions and practices associated with the United Kingdom. Encompassing global influences due to England’s strong trading history and its’ historical conquests.

Job Summary:

The Food Runner position involves managing the kitchen expo service and the flow of food tickets. This role includes delivering dishes to guest tables, describing the food, providing tableside service when necessary, keeping an eye on guest satisfaction, and supporting the kitchen team in expediting service.

We are looking for a Food Runner who is professional, friendly, and dedicated to providing excellent customer service.

We offer:

• Paid Leave
• 401k with vested employer match
• Medical, Dental, and Vision Insurance
• Opportunities for professional growth and development
• A supportive and inclusive work environment
• The chance to be part of a renowned and growing restaurant group known for its culinary artistry and welcoming ambiance
• Employee dining privileges

Essential Duties and Responsibilities:

• Welcome all guests and ensure guests receive responsive, professional and gracious service at all times.
• Communicate with other service staff to always ensure the wants and needs of guests are fulfilled.
• Participate in Pre-Shift meetings and learn new menu items.
• Understand the order taken by the Server and any changes in the menu, dietary restrictions, food allergies, etc.
• Assist the Chef in expediting the food to the dining room.
• Aware of all upcoming orders and status of tables expecting food.
• Use position numbers and proper spiels.
• Keep the expediter station and kitchen stocked with plates, plate wipes, doilies, etc. throughout service.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s standards.
• Maintain a clean, safe environment all times in the Dining Room and all service stations.
• Perform all side work applicable to assigned station.
• Perform other related duties as assigned.

Job Requirements:

• Excellent communication skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Successfully learns knowledge of fine dining food preparation, food handling, safety, and other restaurant guidelines.
• Ability to describe all menu items, prices and methods of preparation.
• Ability to lift and/or move up to 50 pounds.
• Ability to lift, balance, and carry trays of food weighing up to 25 pounds.
• Ability to work varied shifts, including nights, weekends and holidays.

Why Join Us?

• Opportunity to work in a dynamic and friendly environment.
• Gain valuable experience in the hospitality industry.
• Be part of a team that values growth and development.

How to Apply:

Interested candidates should submit their resume and a brief cover letter outlining their relevant experience

Ballyhoo Hospitality Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.