Food Runner | Full-Time | Peak Restaurant by Rhubarb

Oak View Group; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Food Runner to join their dynamic team at a premier restaurant location. This role offers a unique opportunity to work in a vibrant setting while delivering exceptional service to guests. As a Food Runner, you will be the vital link between the kitchen and the dining area, ensuring that food is delivered promptly and accurately. Your excellent communication skills and customer service orientation will shine as you interact with guests and support the front-of-house team. Join a company that values diversity and inclusion, and enjoy a competitive compensation package along with comprehensive benefits.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Matching

Paid Time Off

Qualifications

• 1-2 years of experience as a Food Runner preferred.
• Ability to lift 50+ pounds and stand/walk for extended periods.

Responsibilities

• Deliver food rapidly and accurately from kitchen to guests.
• Support servers by running completed dishes.
• Provide friendly, attentive, and engaging customer service.

Skills

Customer Service

Communication Skills

Basic Math Skills

Education

High School Diploma

Job description

Food Runner | Full-Time | Peak Restaurant by Rhubarb

Join us as a Food Runner at Peak Restaurant by Rhubarb, located on the 101st floor of 30 Hudson Yards, offering panoramic views of New York City and situated above Edge, the highest outdoor observation deck in the city.

Role Overview: The Food Runner is responsible for delivering food orders efficiently and accurately from the kitchen to guests' tables, acting as a liaison between front and back of house to ensure smooth communication.

Compensation: $11.00 per hour plus tips.

Benefits: Health, Dental, and Vision insurance, 401(k) plan with matching, paid time off including vacation, sick days, and holidays.

Responsibilities:

• Deliver food rapidly and accurately from kitchen to guests.
• Support servers by running completed dishes.
• Describe menu items to guests when appropriate.
• Maintain knowledge of the full menu, including recipes.
• Check with guests during their meal to ensure satisfaction.
• Coordinate effectively between front and back of house staff.
• Assist with busser duties when needed.
• Keep service areas clean, organized, and stocked.
• Ensure tables and chairs are stable.
• Provide friendly, attentive, and engaging customer service.
• Follow safety and sanitation standards per health regulations.
• Perform other duties as assigned by management.

Minimum Requirements:

• 1-2 years of experience as a Food Runner preferred.
• High school diploma required.
• Ability to lift 50+ pounds and stand/walk for extended periods.
• Excellent communication skills in English.
• Basic math skills.
• Strong customer service orientation and positive attitude.

Additional Information:

• Adherence to uniform and grooming policies.
• Attendance at training and team meetings.
• Responsible for training new employees.
• Equal employment opportunity employer, committed to diversity and inclusion.