Food Runner & Expo

Bethyl Laboratories, Inc; Plano (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

The Original Pancake House is seeking a Food Runner/Expo to ensure every dish shows up hot, fresh, and exactly as guests imagine. You manage the Pass, coordinate timing, and present meals with precision across a busy breakfast and lunch shift.

In this role you’ll audit plates for accuracy, deliver to tables swiftly, and act as the liaison between kitchen and floor teams to keep orders flowing smoothly. Strong pace, teamwork, and focus are essential.

Qualifications

• Ability to spot missing side items and ensure quality.
• Maintains composure and professional presentation during busy shifts.
• Strong communication between kitchen and floor teams.
• Endurance for a fast-paced breakfast and lunch shift.

Responsibilities

• The Final Audit: Inspect every plate for accuracy before leaving kitchen.
• The Delivery: Carry dishes to tables efficiently using seat numbers.
• The Communication Hub: Liaise between kitchen and service team to prevent bottlenecks.
• Stage Support: Assist servers with table maintenance and guest needs.

Skills

Exceptional Focus

Professional Poise

Team Spirit

Speed Stamina

Job description

At The Original Pancake House, we don’t just serve food; We delight every guest with an extraordinary breakfast and lunch experience. You are the final set of eyes on every plate, ensuring that our culinary creations arrive at the table hot, fresh, and exactly as the guest imagined.

How We Work (Our Core Values)

• We Serve Enthusiastically: You are the person who delivers the "wow" moment. We approach every table with high energy, delivering plates with a flair that makes the guest feel like the VIP of the morning.
• We Are Driven by Quality and Results: You are our final line of defense. You check every garnish, every side, and every modification. If a plate doesn't meet our "extraordinary" standard, it doesn't leave the window.
• We Are "On Stage": You move through the dining room with grace and purpose. You understand that your pace and presentation are a key part of the guest's "performance" experience.
• Hospitality is a Team Sport: You are the glue that holds the front and back of the house together. You communicate the needs of the servers to the chefs and the pace of the kitchen to the floor. When the window is full, you lead the charge to get the team to the finish line.

The Role

As the Food Runner/Expo, you manage the "Pass." You are responsible for the timing, accuracy, and presentation of every dish that leaves the kitchen.

Key Responsibilities:

• The Final Audit: Inspect every plate for accuracy and quality before it leaves the kitchen.
• The Delivery: Run food to tables quickly and efficiently, using seat numbers to ensure "silent service" (no "who had the pancakes?").
• The Communication Hub: Act as the primary liaison between the kitchen and the service team, managing the flow of tickets to prevent bottlenecks.
• Stage Support: Assist servers with table maintenance and guest needs, ensuring the "Team Sport" mentality is felt by every guest.

Qualifications

• Exceptional Focus: The ability to spot a missing side of bacon in a sea of breakfast plates—you are driven by results.
• Professional Poise: You remain "On Stage" and composed even when the kitchen window is backed up and the dining room is full.
• The "Team Sport" Spirit: You are a natural communicator who enjoys working at the intersection of two different teams (Kitchen and Floor).
• Speed and Stamina: You enjoy the physical "sport" of a fast-paced breakfast and lunch shift.