Food Runner Cowboys Bar & Grill FT

ASM Global; United States; On-site; USD 26,000 - 38,000; Full time

Job summary

Legends Hospitality, LLC is seeking a dedicated Runner to deliver food swiftly from kitchen to guests, ensuring exceptional dining experiences. You will coordinate with servers and culinary staff, read orders, and assist with table maintenance and guest requests.

The role emphasizes teamwork, quick service, and maintaining high standards of hygiene in a fast-paced environment. Flexibility for varied shifts is required.

Qualifications

• High school diploma required.
• Minimum one year in food and beverage as a busser or runner.
• Ability to carry three entrée plates for long distances up to 150 ft.
• Knowledge of menu items and expo process in fine dining.
• Strong personal hygiene and professional appearance.

Responsibilities

• Deliver food and beverages from kitchen to guests in a timely, organized manner.
• Lead communication between servers and culinary team.
• Read tickets to ensure order accuracy and quality.
• Monitor guest dining experience and check guest satisfaction.
• Assist with clearing tables and maintaining service areas.
• Provide dining options and attraction information to guests.
• Respect health and safety standards; perform general cleaning tasks.
• Other duties as assigned by supervisor.

Skills

One year F&B experience

Read kitchen tickets

Deliver to guests

Customer service

Stand/walk long hours

Teamwork

Attention to hygiene

Education

High school diploma

Job description

THE ROLE

The primary responsibility of a Runner is to deliver food from the kitchen to guests as quickly and efficiently as possible to ensure great guest experiences.

ESSENTIAL FUNCTIONS

Deliver food and beverages from kitchen to guests in a timely and organized manner utilizing key information on kitchen tickets including table and seat numbers. Lead communication between the servers and culinary team. Read kitchen tickets to ensure quality and accuracy of all orders. Monitor and observe guests dining experience - Ensure guests are satisfied with the food and service – check with customers to make sure they have everything they need each time you arrive at a table. Respond appropriately to guest requests. Communicate guest requests to server immediately. Responsible for the overall cleanliness of the restaurant and service areas. Assist bussers as needed with clearing tables, especially with large parties and during peak periods. Provide guidance to guests including dining options and general attraction information. Perform general cleaning tasks to adhere to health and safety standards. Complete other duties as assigned by supervisor.

QUALIFICATIONS

• Must have a high school diploma.
• Has been working in the food and beverage industry as a busser or food runner for at least one year.
• Must have the ability to skillfully carry three entrée plates at the same time for long distances up to 150 ft.
• Ability to retain and recite menu details.
• Have an understanding of the expo process in a fine dining restaurant.
• Must have excellent knowledge of food and beverage preparations, table settings, service standards, guest relations and etiquette.
• Must be able to succeed in a face paced environment.
• Must maintain personal hygiene and a well-groomed appearance standards.
• Ability to work independently or in a team setting during set up and execution of service.
• Willingness and drive to exceed the guest expectations.
• Ability to effectively listen and take direction from supervisor.
• Ability to work under pressure while maintaining a smile.
• Ability to transport up to 50lbs on a continuous basis.
• Ability to be standing and walking for long periods of time.
• Must be able to read kitchen tickets and understand seat number, table numbers and course breakdowns.
• Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.