Food Runner/Bar Back - Avista Resort North Myrtle Beach, SC

Kaizen Lab Inc.; Myrtle Beach (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An energetic and professional individual is needed to join a vibrant restaurant as a Food Runner. This role focuses on delivering exceptional customer service while assisting wait staff and ensuring a seamless dining experience. The ideal candidate will demonstrate strong communication skills and a friendly attitude, contributing to a positive atmosphere for both guests and team members. Join this dynamic environment where your contributions will enhance the overall dining experience and foster collaboration between the kitchen and service staff.

Qualifications

• Friendly and professional demeanor with excellent communication skills.
• Ability to handle customer feedback and resolve issues effectively.

Responsibilities

• Assist customers with orders and explain menu items.
• Deliver food orders promptly and accurately.
• Maintain cleanliness and organization of the bar and dining area.

Skills

Customer Service

Communication Skills

Team Collaboration

Education

High School Diploma

Job description

We are looking for an energetic and professional Food Runner to join our vibrant restaurant. You will perform a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and wait staff.

As a Food Runner, your ultimate goal will be to provide our guests with outstanding customer service and actively help to improve their overall dining experience. The ideal candidate will be friendly, professional, and demonstrate excellent communication skills.

Responsibilities:

1. Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
2. Deliver food orders to a variety of customers in a timely manner.
3. Accurately explain food orders to chefs, with specific attention to allergies and special requests.
4. Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
5. Uphold our food health safety and sanitation principles.
6. Occasionally check on customers to handle any impromptu requests or issues.
7. Remove dirty dishes from the table.
8. Inform management of customer feedback.
9. Assist with opening and closing duties, such as restocking the bar with garnishes, straws, and napkins, ensuring that Bartenders have clean towels, glassware, etc.
10. Ensure bar is well-stocked with ice, liquor, wine, and beer.
11. Check taps and appliances to confirm that they are working properly, making minor repairs, or changing out kegs, if needed.
12. Keep the bar clean by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacles.
13. Learn about menu items and memorize cocktail recipes.
14. Take orders, prepare drinks, bus tables, open tabs, and process payments especially during peak hours.
15. Speak to customers, answer questions, and handle complaints.