Food Runner

Hotel Leveque; Oak Brook (IL); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Insurance enrollment from Day 1

Paid time off from Day 1

Holiday pay from Day 1

Discounts on hotel and travel

Professional development and promotion

Job summary

Hotel Leveque is seeking a Food Runner / Busser to support guest service in our dining area. You will assist in prepping, restocking, delivering orders, and maintaining a clean, inviting restaurant environment. Strong communication and a guest-focused attitude are essential.

This role offers day-one benefits such as insurance enrollment, PTO, holiday pay, and opportunities for professional development and promotion within the hotel.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Great communication skills, both verbal and written.
• Able to stand for hours at a time.
• Able to grasp, stand, walk, bend, reach, pivot, and stoop often and repeatedly.

Responsibilities

• Assist in preparing the restaurant by cleaning and stocking as needed
• Proactively obtain necessary supplies from storage areas and prep for use
• Retrieve guest food and/or beverage orders and accurately and efficiently deliver to the guest
• Provide each guest an individualized greeting using charisma and stylized communication
• Confidently know the current food and beverage offerings and answer questions or make recommendations
• Notify bar and kitchen staff of special requests or needs, and work as a team to deliver on expectations
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Clear unneeded items from tables throughout and after the guest dining experienceDispose of trash and deliver used dish- and bar-ware to the appropriate location
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
• Complete additional duties as assigned as part of a team dynamic

Skills

Communication skills

Verbal communication

Written communication

Physical stamina

Job description

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Food Runners / Bussers greatly impact guest experience by ensuring expedient and accurate delivery of food and beverage items and prompt clearing of unneeded table items. Food Runners / Bussers must communicate effectively with servers, bartenders, cooks, dishwashers, and managers to ensure overall guest satisfaction.

What you'll be doing...

• Assist in preparing the restaurant by cleaning and stocking as needed
• Proactively obtain necessary supplies from storage areas and prep for use
• Retrieve guest food and/or beverage orders and accurately and efficiently deliver to the guest
• Provide each guest an individualized greeting using charisma and stylized communication
• Confidently know the current food and beverage offerings and answer questions or make recommendations
• Notify bar and kitchen staff of special requests or needs, and work as a team to deliver on expectations
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Clear unneeded items from tables throughout and after the guest dining experienceDispose of trash and deliver used dish- and bar-ware to the appropriate location
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
• Complete additional duties as assigned as part of a team dynamic

Requirements...

• You must be able to speak, read, write and understand the primary language(s) used in the workplace
• Great communication skills, both verbal and written
• Able to stand for hours at a time
• Able to grasp, stand, walk, bend, reach, pivot, and stoop often and repeatedly

Equal Opportunity Employer.